Summary
Overview
Work History
Education
Skills
Community Service
Activities
Summer Experience
Awards and Honors
Timeline
Generic

Manuel Estrada

Miami,FL

Summary

Committed to learning and developing skills in operations, I am an effective student who excels in both autonomous and collaborative environments. Whether working independently or collaborating on group projects, I consistently deliver superior performance. Possessing strong analytical, communication, and teamwork skills, I quickly adapt to new environments. Eager to contribute to team success and further develop my professional skills, I bring a positive attitude and a commitment to continuous learning and growth. Ready to make a valuable contribution.

Overview

7
7
years of professional experience

Work History

Chief Operating Officer

WiseWork Ai
08.2024 - Current
  • we specialize in building intelligent AI-driven chatbot solutions tailored specifically for dental practices. Our chatbots replicate the front desk experience, handling 90% of patient inquiries, capturing new leads, and improving overall patient engagement. Seamlessly integrated into your website or communication systems, our service helps streamline communication, save time, and boost your practice's efficiency.
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Identified and pursued business development opportunities to grow organization and increase revenue.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Research Assistant

Villanova University
08.2022 - 05.2023
  • Maintained cockroach colonies for biological experiments, ensuring precise data collection
  • Compiled and analyzed experimental data, contributing to research publications
  • Collaborated with biology team to refine procedures, improving research efficiency
  • Analyzed cockroach behavior, enhancing data accuracy for experiments
  • Streamlined data compilation, significantly boosting experiment efficiency
  • Performed in-depth statistical analysis to validate experimental results

Floor assistant manager

MEBCO Tires & Services
09.2018 - 08.2022
  • Performed oil and tire changes, tune-ups, and provided customer service, ensuring vehicle safety
  • Managed office tasks, including payment recording and organizing tire pickups, enhancing workflow
  • Assisted customers with inquiries and service needs, improving customer satisfaction
  • Maintained meticulous records of customer transactions and service histories to boost service accuracy

Tutor

The 305 Club (Urban Promise Miami)
08.2019 - 05.2022
  • Helped At-risk youth with their homework and any projects they had.
  • Explained math concepts in caring and encouraging environment to help kids thrive and learn.
  • Used positive reinforcement, repetition, and review to help students master challenging material.

Education

Associate of Arts - Business Administration

Santa Fe College
Gainesville, FL
05-2025

Associate of Science - Biological Sciences

Villanova University Honors Program
Lancaster, PA
05.2023

High School Diploma -

Belen Jesuit Preparatory High School
Miami, Florida
05.2022

Skills

  • PowerPoint

  • Power BI

  • Adobe After Effects

  • Photoshop

  • Microsoft Office

  • Research

  • Excel

  • Planning and execution

  • Operations administration

Community Service

  • Volunteer with Blue Missions, 200, one week
  • Founding member of Urban Promise Miami, 6, 26 weeks
  • Volunteer with Abuelos Foundation, 4, 1-2 weeks
  • Volunteer with Missionaries of Charity, 4, 5 times/year

Activities

  • DECA aka Distributive Education Clubs of America - President of Career Development. Placed in States and qualified for Internationals.
  • Care for Creation Board Member
  • Ignatian Leadership Summit

Summer Experience

  • Urban Promise Miami Middle School Summer Camp, Counselor, 2021
  • Urban Promise Miami Peer Tutoring, 2022-2024

Awards and Honors

  • Villanova University Dean's List Fall 2022
  • Villanova University Presidential Scholarship for research in the field of medicine.
  • Santa Fe College Dean's List Fall 2023-Spring 2024

Timeline

Chief Operating Officer

WiseWork Ai
08.2024 - Current

Research Assistant

Villanova University
08.2022 - 05.2023

Tutor

The 305 Club (Urban Promise Miami)
08.2019 - 05.2022

Floor assistant manager

MEBCO Tires & Services
09.2018 - 08.2022

Associate of Arts - Business Administration

Santa Fe College

Associate of Science - Biological Sciences

Villanova University Honors Program

High School Diploma -

Belen Jesuit Preparatory High School

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Manuel Estrada