Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Manuel Feliciano

Garfield Heights,OH

Summary


strong background in leadership and team management. track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to different environments. Known for reliability, and delivering high-quality outcomes.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Bob Evans Restaurant
11.2019 - Current
  • Assist in daily operations, ensuring smooth workflow and efficient task completion.
  • Provide excellent customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with management to implement process improvements and enhance team productivity.
  • Maintained accurate records and documentation for reporting purposes.

Cashier

Mr Heros
07.2015 - 10.2019
  • Processed high-volume transactions efficiently to minimize wait times and enhance customer satisfaction.
  • Managed cash drawer accuracy, ensuring discrepancies were promptly addressed and resolved.
  • Trained new cashiers on register operations and customer service best practices, fostering team collaboration.


Education

High School Diploma -

John Marshall School of Information Techonlogy
Cleveland, OH

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Team motivation
  • Staff training and development
  • Customer relations
  • Problem-solving
  • Goal setting

Timeline

Assistant Manager

Bob Evans Restaurant
11.2019 - Current

Cashier

Mr Heros
07.2015 - 10.2019

High School Diploma -

John Marshall School of Information Techonlogy

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Manuel Feliciano