Manuel Garcia
Glendale,AZ
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
30
30
years of professional experience
Work History
Nuclear Driver
Arizona Healthcare Human Resources Association
2022.09 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Delivery Driver
Edible Arrangements
2013.02 - 2023.05
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer and business offices.
Route Sales Representative
Frito Lay
2017.12 - 2022.08
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
- Immediately addressed problems with customers to promote speedy resolution.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Boosted revenues by upselling and cross-selling products to new and established customers.
Account Manager
Coca Cola Refreshments
2005.05 - 2016.07
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Contributed to annual revenue goals by selling new services and developing new accounts.
Bar & Restaurant Manager
Coyote Hills Bar And Grill
2015.01 - 2016.03
- Oversaw food preparation and monitored safety protocols.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Purchased food and cultivated strong vendor relationships.
- Developed unique events and special promotions to drive sales.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled employees work schedules, and worked with Bouncers duties.
Account Manager
Miller Brands Of Phoenix, Pearce Beverage Co.
1994.01 - 2004.04
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Organized promotional events and interacted with community to increase sales volume.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
Criminal Justice
Maricopa Community Colleges - Phoenix College
Phoenix, AZHigh School Diploma -
Cortez High School
Phoenix, AZ05.1992
Skills
- Customer Rapport
- GPS and Route Planning
- Shipping and Packaging
- Order Picking and Processing
- Issue Resolution
- Team Support
- Sales Goals
- Route Management
- Merchandise Sales
- Display Building
- Route Growth
- Stock Rotation
- Sales Representation
- Customer Service and Assistance
Timeline
Nuclear Driver
Arizona Healthcare Human Resources Association
2022.09 - Current
Route Sales Representative
Frito Lay
2017.12 - 2022.08
Bar & Restaurant Manager
Coyote Hills Bar And Grill
2015.01 - 2016.03
Delivery Driver
Edible Arrangements
2013.02 - 2023.05
Account Manager
Coca Cola Refreshments
2005.05 - 2016.07
Account Manager
Miller Brands Of Phoenix, Pearce Beverage Co.
1994.01 - 2004.04
Criminal Justice
Maricopa Community Colleges - Phoenix College
High School Diploma -
Cortez High School
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