Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Manuel Garibay

Shift Manager
553 Encinas Ave Apt B, Calexico,CA

Summary

Hardworking Shift manager with talent in problem solving and Prioritizing tasks effectively. Experienced in customer service and known for safely and effectively completing tasks on management projects. Respectful, punctual employee with ability to multitask.

Experienced Associate with over 15 years of experience in retail. Excellent reputation for resolving problems and improving customer satisfaction.

Focused on supporting team needs through hard work and skilled performance of productivity and safety environment. Reads and interprets work orders, manuals and schematics. Handles physically demanding needs on flexible schedule and operates all types of hand tools, power tools and forklift.

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

6
6
years of post-secondary education
7
7
years of professional experience

Work History

Shift Manager

Aldi Food Market
Calexico, CA
05.2016 - Current
  • Tracked receipts, employee hours and inventory movements.
  • Managed schedules, accepted time off requests and found coverage for short shifts. 2 hours notice to find replacement and keep store efficiency at 83%.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

Store Associate

N Out Burger
El Centro, CA
01.2007 - 01.2009
  • Take orders and repeated them back in clear, understandable manner.All this while taking orders at drive thru with 10 cars in line, and 3 customers at counter.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Worked as team member performing cashier duties, product assistance and cleaning.
  • Expressed appreciation and invited customers to return to store.

Education

No Degree - Psychology

Imperial Valley College
Imperial, CA
01.2003 - 01.2007

No Degree -

University Of Phoenix
Online
12.2006 - 01.2007

High School Diploma -

Calexico High School
Calexico, CA
06.2001 - 07.2003

Skills

Creative problem solvingundefined

Accomplishments

  • Resolved customers concerns in order to have a satisfactory shopping experience.
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Multi-tasking.
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Supervised team of 8 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Listen to employees to implement a plan to improve productivity and work environment.
  • Keep track of weekly sales to make a plan to reduce produce loses. proper rotation will lead to quality. which will lead to increasing sales.

Timeline

Shift Manager

Aldi Food Market
05.2016 - Current

Store Associate

N Out Burger
01.2007 - 01.2009

No Degree -

University Of Phoenix
12.2006 - 01.2007

No Degree - Psychology

Imperial Valley College
01.2003 - 01.2007

High School Diploma -

Calexico High School
06.2001 - 07.2003
Manuel GaribayShift Manager