Manuel Gomez
Cleveland
Summary
Dedicated Apprentice Funeral Director skilled in effective communication, attention to detail, and compassionate engagement. Ready to support grieving families and ensure seamless funeral service coordination.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Apprentice Funeral Director
Slone & Co. Funeral Directors
Cleveland
10.2023 - Current
- Prepared deceased individuals for viewing and burial according to standards.
- Assisted in maintaining funeral home facilities and equipment cleanliness.
- Coordinated transportation logistics for deceased individuals and family members.
- Provided compassionate support and guidance to grieving families during services.
- Collaborated with local agencies for necessary permits and documentation processing.
- Transported deceased bodies from hospitals or places of death to mortuary facilities using appropriate vehicles.
- Maintained records of clients' wishes for burial or cremation services.
- Assisted with funeral arrangements, including discussing service options and completing paperwork.
- Advised families on the cost of various services and merchandise associated with funerals.
- Prepared obituaries for newspapers in accordance with family requests.
- Operated audio-visual equipment for video tributes or slideshows presented at services.
- Performed administrative duties such as filing documents and maintaining customer databases.
- Answered phone calls from potential customers inquiring about available services provided by the company.
- Cleaned, maintained and stocked mortuary facilities ensuring they were presentable at all times.
- Removed deceased from place of death and transported to funeral home.
- Completed and filed all necessary legal documentation quickly and accurately.
- Scheduled funeral services, coordinated burials and arranged cremations.
- Consulted with families of deceased to make funeral arrangements.
- Addressed all client questions and requests for information relating to funeral services and pricing.
- Prepared death certificates and drafted obituaries.
- Communicated with funeral attendees to provide information and facilitate organized services.
- Obtained information to complete death certificates or burial permits.
- Obtained doctors' signatures on death certificate to complete insurance claim forms.
Education
Bachelor of Arts - Performing Arts
Kent State University
Kent, Ohio, OH05-2022
Associate of Science - Marketing
Cuyahoga Community College
Cleveland, Ohio, OH05-2018
Skills
- Effective communication
- Attention to detail
- Compassionate engagement
- Knowledge of Passare, Parting Pro, FDMS
- Sales and marketing
- Life insurance
- Empathetic
- Crematory maintenance
- Cremation services
- Cremations
- Funeral home services
- Written communication
- Relationship building
- Interpersonal skills
- Task prioritization
- Multitasking
Certification
Crematory Operator’s License
Affiliations
Professional Vocalist
References
References available upon request.
Timeline
Apprentice Funeral Director
Slone & Co. Funeral Directors
10.2023 - Current
Bachelor of Arts - Performing Arts
Kent State University
Associate of Science - Marketing
Cuyahoga Community College