Summary
Overview
Work History
Education
Skills
Interests and Activities
Languages
Timeline
Generic

Manuel Gonzalez

Orlando,United States

Summary

Confident Personal Banker professionally handling complaints and problems to build customer loyalty. Skilled in handling transfers, processing checks and presenting financial products to customers. Solid knowledge of personal banking practices and regulations.

Overview

5
5
years of professional experience

Work History

Relationship Banker

Regions Bank
Orlando, FL
01.2023 - Current
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Researched customer inquiries regarding account balances, transactions, fees, interest rates.
  • Built long-term relationships with customers by providing personalized service and support.
  • Collaborated with team members to develop innovative solutions for meeting client needs while maintaining profitability goals set by the bank's senior management.

Restaurant Shift Manager

Pizza Hut
Orlando, United States
03.2021 - 02.2023
  • Originated as a delivery driver in March of 2021, and progressed through different roles within the company until promoted to manager in June of 2022.
  • Organized daily activities, delegated duties to employees, handled employee concerns or issues, and addressed disciplinary matters when necessary.
  • Provided optimal assistance to the General Manager and handled a variety of activities: including customer service, recruiting, and onboarding tasks.

Youth Intern/Leader

Faith Assembly - Orlando
Orlando, United States
08.2020 - Current

Crew Member

Rise Pies Orlando
Orlando, United States
11.2018 - 01.2021

Education

Ministerial Leadership: Biblical Studies -

Southeastern University
Lakeland, FL
11.2024

High School Diploma -

Lake Nona High School
06.2020

Skills

  • Bilingual
  • Effective Team Leader
  • Adaptability
  • Customer Service
  • Communication Skills
  • Teller Background

Interests and Activities

  • Language Learning
  • Traveling
  • Rock Climbing
  • Playing Piano

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Relationship Banker

Regions Bank
01.2023 - Current

Restaurant Shift Manager

Pizza Hut
03.2021 - 02.2023

Youth Intern/Leader

Faith Assembly - Orlando
08.2020 - Current

Crew Member

Rise Pies Orlando
11.2018 - 01.2021

Ministerial Leadership: Biblical Studies -

Southeastern University

High School Diploma -

Lake Nona High School

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Manuel Gonzalez