Manuel Hernandez
Mesa,Arizona
Summary
Dynamic professional with a proven track record in identifying customer needs and delivering tailored automotive parts solutions. Expertise in leveraging strong sales techniques and effective inventory management to enhance customer satisfaction and drive business success. In-depth knowledge of automotive parts and systems facilitates efficient and accurate service delivery, ensuring optimal client support. Committed to continuous self-improvement and dedicated to providing exceptional service that empowers others.
Overview
3
3
years of professional experience
Work History
Parts Sales Associate
AutoZone
04.2023 - 04.2026
- Promoted to: Commercial Specialist (November 2023– March 2026)
- Promoted to: Commercial Sales Manager (March 2026–April2026)
- Helped customers on a daily basis find the right parts needed for their vehicle repairs.
- Safely distributed products from truck pallets to the sales floor.
- Built relationships with customers to encourage repeat business.
- Safely climbed up and down ladders to bring down automotive parts per customer needs. (Up to 50lbs)
- Successfully helped with logistics, dispatching and routing drivers to correct parts pick up and drop off locations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assisted customers in selecting automotive parts and accessories to enhance vehicle performance.
Sub Artist
Subway
02.2023 - 03.2023
- Helped produce meals to customers’ exact needs and wants.
- Greeted and conversed with customers on a daily basis.
- Prepared high-quality subs by following standardized recipes and maintaining ingredient freshness.
- Excelled in Customer services.
- Fast food
Education
High School Diploma -
Dobson High School
Mesa, AZ05-2023
Skills
- Strong communication
- Problem-solving skills
- Organized
- Responsible
- Time management
- Teamwork
- Auto parts knowledge
- Phone etiquette
- Goal-oriented mindset
- Dependability
- Customer relationship building
- Quick learner
LANGUAGES
Fluent in English and Spanish
Timeline
Parts Sales Associate
AutoZone
04.2023 - 04.2026
Sub Artist
Subway
02.2023 - 03.2023
High School Diploma -
Dobson High School