MANUEL JULIUS-SMITH
BRONX,NY
Summary
Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Starbucks
Bronx, NY
08.2010 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Ensured compliance with all safety regulations throughout the store premises.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Dietary
Westchester Rehab Center
Mt. Vernon, NY
11.2015 - 04.2017
- Assisted in the preparation of meals, ensuring that all dietary requirements were met.
- Helped to serve meals to patients and ensured patient satisfaction with the meal served.
- Cleaned up kitchen areas after each meal service.
Education
Nurseing
Bronx Community College of The City University of New York
The Bronx, NYSkills
- Stock Management
- Records Management
- Business Development
- Loss Prevention
- Store Organization
- Customer Service and Engagement
Awards
Food Safety Certification Starbucks Partner of the Quarter Award Certified Barista Trainer - 03/01/18 & 11/01/18
Accomplishments
- P.O.Q x4 Winner
- Community Champion
- x3 Mug Award Winner
Timeline
Dietary
Westchester Rehab Center
11.2015 - 04.2017
Assistant Store Manager
Starbucks
08.2010 - Current
Nurseing
Bronx Community College of The City University of New York