Detail-oriented professional with experience in front desk management and customer service. Proficient in streamlining operations and fostering team collaboration, leading to improved efficiency and guest satisfaction.
Overview
2
2
years of professional experience
Work History
Receptionist, Activity Assistant
Valley Vista Transitional and Nursing
North Hollywood, CA
05.2025 - Current
Managed multi-line phone system, directing calls to appropriate departments efficiently.
Assisted visitors and patients by providing information about services and facility policies.
Collaborated with team members to streamline front desk operations, enhancing overall efficiency.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Supported implementation of safety protocols during group activities and outings.
Assisted in preparing recreational materials and supplies for each activity.
Attendant
Pinz Bowling Center
Studio City, CA
05.2024 - 01.2025
Assisted guests with lane selection and bowling equipment setup.
Maintained cleanliness and organization of bowling area and restrooms.
Provided excellent customer service by responding to inquiries and requests.
Collaborated with team members to ensure smooth operation during peak hours.
Collaborated with team members to improve overall service quality and guest experience.