Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Timeline
Generic

Bianca Whiteman

San Bernardino,CA

Summary

Proven track record at Johnnys Lashes, enhancing customer satisfaction through exceptional hospitality and efficient management. Skilled in Microsoft Office and adept at fostering positive client relations, I significantly improved operational efficiency. My leadership and organizational skills drive success, making me a valuable asset to any team.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.

Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.

Committed receptionist assistant with relevant experience in front desk operations, customer service, and administrative tasks. Strengths reside in strong organizational skills, multitasking abilities and commitment to high levels of accuracy. Previous roles showcased ability to improve efficiency while maintaining a welcoming office environment for clients and staff alike.

Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.

Resourceful professional with experience providing hands-on administrative and reception area support to facilitate smooth day-to-day operations. Skilled in tracking and preparing reports, receiving and responding to telephone calls and requests and assisting in preparing payroll and meeting minutes.

Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

High-energy Receptionist Assistant with top-notch clerical abilities and great people skills. Enthusiastic about helping staff and guests with diverse needs. Maintains impeccable files and protects information security.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist/Assistant Manager

Johnnys Lashes
09.2010 - 02.2017

Education

High school diploma -

Skills

  • Hospitality
  • Microsoft Office
  • Front desk
  • Computer skills
  • Customer Service
  • Microsoft Word
  • Administrative Experience
  • Microsoft Excel
  • Computer literacy
  • Data Entry
  • Communication Skills
  • Microsoft Powerpoint
  • Guest services
  • Typing
  • Multi-line Phone Systems
  • Organizational Skills
  • Sales
  • Assistant Manager Experience
  • Microsoft Outlook
  • Phone Etiquette
  • Office Administration
  • Order fulfillment
  • Restaurant experience
  • Cash Handling
  • Serving Experience
  • Personal Assistant Experience
  • Order Entry
  • Sales, retail, customer support
  • Hotel experience
  • Social media management
  • Google Docs
  • Time management
  • Office Management
  • Math
  • Microsoft Access
  • Cash register
  • Food handling
  • Customer service
  • Heavy lifting
  • Retail sales
  • Cooking
  • Serving
  • Filing
  • Event planning
  • Windows
  • Team management
  • Leadership
  • Accounting
  • HVAC
  • QuickBooks
  • Warehouse experience
  • Warehouse management system
  • Scheduling appointments
  • Data entry
  • Cash handling
  • Communication skills
  • Problem solving
  • Team collaboration
  • Record keeping
  • Confidentiality practices
  • Office organization
  • Attention to detail
  • Client relations
  • Calendar management
  • Cash management
  • Document scanning
  • Appointment scheduling
  • Confidentiality
  • Reception area maintenance
  • Multi-line phone system operation
  • Maintaining cleanliness
  • Point-of-sale system
  • Call handling
  • Mail sorting
  • Telephone systems
  • Electronic document storage
  • Meeting preparation
  • Record preparation
  • Typing speed
  • Schedule management
  • Phone etiquette
  • Business correspondence
  • Meticulous and organized
  • Positive and professional
  • Professional demeanor
  • Office management
  • Bookkeeping
  • Organization skills
  • Multi-line telephone systems
  • Multitasking and prioritization
  • Reception desk management
  • Greeting and seating clients
  • Front desk operations
  • Customer/Client relations
  • Telephone skills
  • Customer and client relations

Certification

Driver's License

Assessments

  • Security guard skills, Proficient, 03/01/23, Assessing risks, enforcing security standards, and handling complaints
  • Data entry: Attention to detail, Proficient, 06/01/22, Maintaining data integrity by detecting errors
  • Office manager, Proficient, 03/01/22, Scheduling and budgeting
  • Cleaner fit, Proficient, 03/01/23, Measures the traits that are important for successful cleaners
  • Work motivation, Proficient, 02/01/22, Level of motivation and discipline applied toward work
  • Call center customer service, Proficient, 05/01/23, Demonstrating customer service skills in a call center setting
  • Sales skills, Proficient, 03/01/23, Influencing and negotiating with customers
  • Call center customer service, Proficient, 01/01/22, Demonstrating customer service skills in a call center setting
  • Administrative assistant/receptionist, Proficient, 03/01/23, Using basic scheduling and organizational skills in an office setting
  • Verbal communication, Proficient, 10/01/22, Speaking clearly, correctly, and concisely
  • Filing & organization, Proficient, 06/01/22, Arranging and managing information or materials using a set of rules
  • Customer focus & orientation, Proficient, 01/01/22, Responding to customer situations with sensitivity

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Receptionist/Assistant Manager

Johnnys Lashes
09.2010 - 02.2017

High school diploma -

Bianca Whiteman