Manuel Maldonado
Las Cruces ,NM
Summary
Accomplished Territory Sales Manager with a proven track record at AutoZone, enhancing customer satisfaction and team performance through expert coaching and innovative sales strategies. Skilled in leadership and critical thinking, I excel in building strong customer relationships and developing sales teams, significantly increasing business growth.
Overview
15
15
years of professional experience
Work History
Territory Sales Manager
AutoZone
03.2021 - Current
- Boosted customer satisfaction by coaching team on product knowledge and sales strategies.
- Assessed data meticulously to devise effective sales techniques.
- Built strong customer relationships, leading to continuous increase in business.
- Continues to development sales team through mentorship and positive reinforcement.
Store Manager
AutoZone
02.2012 - 03.2021
- Made sure that the day to day operations where met, to include staffing, scheduling, inventory control , on-going training for employees and safety.
- Prioritized customers by providing WOW customer service, whether in store or over the phone.
- Identified top employees and assisted them in getting to next level in their AutoZone career.
- Followed Loss prevention guidelines daily to ensure minimal losses.
- Maintained a uniform and clean store that was inviting for the customer.
- Promoted a safe environment for employees and customers alike.
Assistant Store Manager
AutoZone
10.2010 - 02.2012
- Assisted store manager in the day to day operations.
- Conducted inventory management with regular audits, accurate ordering, and efficient stock organization.
- Promoted a collaborative environment by celebrating employee successes consistently.
Parts Sales Manager
AutoZone
08.2009 - 10.2010
- Supervised and trained staff on product knowledge and customer service.
- Managed daily operations and reporting activities related to parts sales.
Education
Dale Carnegie Course
Dale Carnegie Training
El Paso04-2024
Associate of Applied Science - Automotive Technology
DACC
Las Cruces, NM05-2008
Skills
- Leadership
- Teamwork
- Critical thinking
- Conflict resolution
- Decision making
- Ability to Adapt
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Territory Sales Manager
AutoZone
03.2021 - Current
Store Manager
AutoZone
02.2012 - 03.2021
Assistant Store Manager
AutoZone
10.2010 - 02.2012
Parts Sales Manager
AutoZone
08.2009 - 10.2010
Dale Carnegie Course
Dale Carnegie Training
Associate of Applied Science - Automotive Technology
DACC
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