Summary

Overview

Work History

Education

Skills

Websites

Specialized Training & Professional Development

Additional Work History

Accomplishments

Timeline

Manuel Molina III

San Antonio,TX

Summary

Health Services Operations, Senior Personnel Manager, and Air Force Veteran with an active Secret Security Clearance with 24+ years of proven success directing teams and programs in the Defense and Space industry. Leverages best-practice research and strategic analysis to deliver innovative results in alignment with short- and long-range objectives. Develops and implements actionable plans, methodologies, and frameworks for clinical and program initiatives. Articulate communicator with keen bottom-line focus and a proven ability in enhancing operations through delivery of value-added programs, policies, and procedures. Career supported by numerous academic degrees.

Overview

years of professional experience

Work History

Senior Personnel Operations Manager

Multi-Service Unit

Eglin Air Force Base, FL

09.2019 - 02.2022

Directed 22 specialty, 35-bed in-patient unit valued at $2.5M annually
While overseeing a $228K fiscal operating budget, monitors and maintains operations of highly technological equipment totaling $1.5M
Served as a principle liaison for pandemic response and operations and channeled support agency information throughout the crisis
Versed on Lean Daily Management, provided valuable feedback to four organization leaders to improve safety and processes to help develop solutions using innovation and best practices
Monitors the use of diagnostic services, in-patient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services
Organized a first-line supervisor management symposium, guided briefs and discussions, enhanced leadership skills for 150 supervisors and operations managers
Sole installation Stop the Bleed coordinator for nine districts, revised program, managed 4K course hours, 20 instructors, Air Force 2nd largest entry level course and closed knowledge gap by 75%
Piloted Air Force Corporate Medic X initiative, morphed 37 non-clinical jobs, 2 districts, certified 36K skills and primed 1.5K tactical personnel to meet organizational goals stateside and in deployed environments
Led sections pandemic surge plan by syncing 13 units, 118 staff, which increased Coronavirus management capability by 55% and solidified the hospital as the top pandemic response facility for the Air Force and the Department of Defense implemented across other services
Leadership key to three cooperate and 27 district awards and secured medic of the year #1 of 500 eligible members

Senior Practice Manager

Undisclosed/Confidential location

12.2020 - 03.2021

Steered clinical operations and directed 35 staff, 800+ patient encounters, yielding $10M annually
Vital to $8.9M living quarter project and surveillance of district valued at $660M
Supported the development of a resilient and ready force of 81 Air Force professionals for analysis and full spectrum targeting for air, space, and cyberspace operations
Advised five senior leaders on health, morale, and discipline issues
Facilitated a suicide prevention and cultural diversity discussion and created a guided open forum for 53 personnel
Led department largest compliance program, led six managers, 1K inspectable items, identified nine areas for improvement and received “Outstanding” audit and guarded $132M program
Managed rapid response twice for building power outages and orchestrated movement of 12,000 vaccines, saving $600K in vital supplies
Mobilized pandemic response, developed two protocols, five courses of action, three trainings, 11 members
Sustained 100 percent flying mission key to clinical team win

Senior Practice Manager

Ali Al Salem

, Kuwait

07.2019 - 01.2020

Promoted life skills feedback and coaching for thirteen units and departments serving over 6K personnel
Cultivated a culture of empowerment and professionalism to overcome and thrive in high-tempo operations
Developed and sustained resiliency among 75 military and joint coalition at two operational locations enabling 12.5K appointment
While enabling 2,926 sorites and movement of 127 tons of cargo
Advised six Senior Managers to preserve good order and discipline of high-tempo operations
Superintendent one month led 13 depts, 10M budget
Key to retrograde operations in Syria and secured 34 district and corporate level awards; received the prestigious Senior Operational Medicine Excellence Award out of all Department of Defense
Oversaw Middle East flu campaign, coordinated 300K vaccines across six countries key to 100% inoculation and beat corporate goal four weeks ahead of schedule
Facilitated a supply system rapid process improvement event for two military services, led a team of six, built five standard operating procedures and trained 20 logistical staff
Resulted in reducing processing time 25% and saving 4K man-hours
Force multiplier for sole lab department, organized cross-training guided seven members and captured $2.3K in referral cost, 120 man-hours and soared business plan 700%
As Clinic’s team lead for the district inspection team, led five cadre, co-designed seven base exercises and propelled the district preparedness to 85% in less than three months

Senior Practice Manager

Family Medicine Residency Clinic

Eglin Air Force Base, FL

09.2018 - 09.2019

Directed six clinics and practices services producing 89,000+ patient encounters, including 2,000+ outpatient surgical procedures and yielding $7.7M annually
Informed leadership on the development of 140 employees and execution of $11M budget
Implemented short- and long- range plans for 15 different career fields in an evolving career field
Superintendent four months provided mentorship on life skills, culture, standards, fitness, goal setting and career progression of 540 military personnel, largest department in the hospital
Overhauled the section Master Training Plan and conducted documentation training for 60 members, increased compliance from 50% to 95%, prepped clinic for Accreditation Association for Ambulatory Health Care Inspections
Coached 18 new personnel managers, provided mentorship, and trained on the purpose and steps of progressive discipline and conflict resolution
Directed five personnel through medical standards board, provided counseling, and mentored employees through treatment
Facilitated five mock and two large unit promotion board which garnered five employees promoted six months early
Led three Apprentice mentorship lectures and chaired Senior Director professional development panel, facilitated discussions, and fostered pride and professionalism for 64 apprentices and 20 directors and senior advisors
Conducted exit interviews, reviewed performance feedbacks, evaluations, and climate survey results to develop improvement plans and front-line supervisor training

Senior Personnel Operations Manager

Medical Specialties Department

Eglin Air Force Base, FL

08.2017 - 08.2018

Directed thirteen departments and practices services producing 89,000+ patient encounters, including 2,000+ outpatient surgical procedures and yielding $7.7M annually
Advised the Department Head on 140 employees and $17.2M budget execution
Implemented short- and long- range plans for 32 different career fields
Managed multiple clinical and administrative programs and improved services by 35%; to which identified 11 discrepancies of a program prior to the ambulatory surgery clinics’ effectiveness inspection, in turn helped the organization garner an "Outstanding" in all Major Graded Areas twice, awarded two best practices, and saved Air Force $1.5M for seven corporate locations
Maximized clinic efficiency through problem-solving and identifying areas of opportunity; increased overall clinic profitability by 25% within the first year; provided care for 95,000 eligible beneficiaries
Conducted 21 leadership rounds and mentored ten clinics and practice team leads on process improvements, patient safety projects throughout the ambulatory clinics
Performed quality reviews on awards, decorations, promotions, reenlistments, performance reports, and disciplinary actions
Attended and promoted the new Air Force Medical Service High Reliability Organization culture encouraged safety first, transparency of errors, continuous learning, and respect
Continuously analyzed organizational efficiency; developed strategy to improve productivity and performance; realigned the section’s manpower allocations to meet future needs, expanded clinic flexibility/capacity greater than 50%

Senior Personnel Operations Manager

Military Training Network

Fort Sam Houston, TX

07.2014 - 08.2017

Secures, implements, and interprets policies and executed business plans while overseeing an $11M budget as a Senior Enlisted Advisor to the Department of Defense American Heart Association
Oversaw 115 training sites, 230 training site faculty, 2.1K instructors with 3K courses annually saving $6.3M in training costs, in turn fortified staffing for all Department of Defense locations
Maintain communication between governing boards, staff, and departments heads by attending board meetings and coordinating interdepartmental functioning
Establish objectives and evaluative operational criteria for units managed
Develop instructional materials and conduct in-service and community-based educational programs

Emergency Medical Technician (EMT) Program Manager

San Antonio Military Medical Center

San Antonio, TX

01.2013 - 07.2014

Sole Air Force Program Coordinator led 20 EMT refresher courses for 350+ students annually
Maintained training in accordance with Department of Transportation and U.S
Air Force EMT requirements
Directed and produced compliance reports to six units and 24 department leaders to ensure training requirements were met for 700+ medical technicians at six military installations
Benchmarked 48 instructional hours for new Joint Army and Air Force EMT course, created video storyboard, and implemented service wide
Tracked national registry re-certifications and validated continuing education hours; allocated $2.4K to recertify 350+ medics 90 days prior to national expiration date
Facilitated Paramedic refresher course; coordinated with three agencies to instruct; recertified five personnel, secured manpower for emergency care section yielding 250K annual patients
Diagnosed opportunity for improvement and developed solutions using innovation and best practices
Led a sexual assault discussion group forum and addressed 27 main topics of concern, elevating individual awareness
Drove a process improvement initiative, built strategies though root cause analyses and stakeholder input to update training calendar

Senior Practice Manager

United States Air Force

Bagram, Afghanistan

01.2012 - 01.2013

Senior Practice Manager, Emergency Department |United States Air Force, Bagram, Afghanistan

Senior Practice Manager

United States Air Force

San Antonio, TX

01.2010 - 01.2013

Senior Practice Manager, Surgical Specialties | United States Air Force, San Antonio Military Medical Center, TX

Senior Practice Manager

United States Air Force

Okinawa, Japan

01.2007 - 01.2010

Senior Practice Manager, Ambulance Service and Health & Wellness Center| United States Air Force, Okinawa, Japan

Manager

United States Air Force

Gardez, Afghanistan

01.2006 - 01.2007

Manager, Convoy Medic | United States Air Force, Gardez, Afghanistan

Manager

United States Air Force

Vance Air Force Base, OK

01.2003 - 01.2007

Manager, Family Health Clinic | United States Air Force, Vance Air Force Base, OK

Manager

United States Air Force

Landstuhl, Germany

01.1998 - 01.2003

Manager, Internal Medicine Clinic | United States Air Force, Landstuhl Regional Medical Center, Germany

04-2021

Skills

Bilingual (English/Spanish)
Budget
Change Management
Conflict Management/Resolution
Data Analysis
Director/Coordinator/Instructor
Employee Development
Management Development
MS Office Suite
Operational Planning
Organizational Development
Organizational Leadership
Payroll
Performance Management

Personnel Administration
Policy & Procedures Development
Process Improvement
Program Management
Project Management
Quality Assurance
Regulatory Compliance
Resource Management
Risk Management
Situational Leadership
Strategic Planning
Teamwork
Training & Development

Websites

https://www.linkedin.com/in/manuelmolinaiii/

Specialized Training & Professional Development

Master Resilience Trainer - 2018
Senior Manager Course - 2017
Senior Level Leadership Course - 2016
Management Development Course - 2016
Air Force Green Belt Certification - 2014
Joint Senior Manager Course - 2014
Personnel Supervisor Course - 2004
Inspections Auditing - 1998

Additional Work History

Senior Practice Manager, Emergency Department, United States Air Force, Bagram, Afghanistan, 2012 - 2013
Senior Practice Manager, Surgical Specialties, United States Air Force, San Antonio Military Medical Center, TX, 2010 - 2013
Senior Practice Manager, Ambulance Service and Health & Wellness Center, United States Air Force, Okinawa, Japan, 2007 - 2010
Manager, Family Health Clinic, United States Air Force, Vance Air Force Base, OK, 2003 - 2007
Manager, Convoy Medic, United States Air Force, Gardez, Afghanistan, 2006 - 2007
Manager, Internal Medicine Clinic, United States Air Force, Landstuhl Regional Medical Center, Germany, 1998 - 2003

Accomplishments

Operational Medicine Award - Issued by AMSUS The Society of Federal Health Professional - Dec 2020

Trident University International

MBA - General Management

Trident University International

Master of Science - Human Resources Management

Trident University International

Bachelor of Science - Leadership Interdisciplinary Studies

Trident University International

Summary

Overview

Work History

Senior Personnel Operations Manager

Senior Practice Manager

Senior Practice Manager

Senior Practice Manager

Senior Personnel Operations Manager

Senior Personnel Operations Manager

Emergency Medical Technician (EMT) Program Manager

Senior Practice Manager

Senior Practice Manager

Senior Practice Manager

Manager

Manager

Manager

Education

Master of Science - In Homeland Security

MBA - General Management

Master of Science - Human Resources Management

Bachelor of Science - Leadership Interdisciplinary Studies

Skills

Websites

Specialized Training & Professional Development

Additional Work History

Accomplishments

Timeline

Senior Practice Manager

Senior Personnel Operations Manager

Senior Practice Manager

Senior Practice Manager

Senior Personnel Operations Manager

Senior Personnel Operations Manager

Emergency Medical Technician (EMT) Program Manager

Senior Practice Manager

Senior Practice Manager

Senior Practice Manager

Manager

Manager

Manager

Master of Science - In Homeland Security

MBA - General Management

Master of Science - Human Resources Management

Bachelor of Science - Leadership Interdisciplinary Studies

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