Manuel P Marques
West Hartford
Summary
- To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with others
Overview
29
29
years of professional experience
Work History
Assistant service center manager
Valvoline Instant Oil change
West Hartford
03.2022 - 05.2026
- Coordinated daily operations and team workflows at leading oil change service center to ensure seamless service delivery.
- Oversaw daily operations and customer service activities of the Service Center.
- Trained and mentored staff on customer service protocols and operational procedures.
- Provided training, mentoring, coaching and feedback to staff on quality standards, customer service objectives, work performance, safety protocols and company policies.
- Managed inventory processes to maintain availability of essential supplies and tools, supporting uninterrupted service.
- Collaborated with manager to develop strategies that improved service quality and operational efficiency.
Maintenance / Technician
AC Automotive Inc.
West Hartford
01.2019 - 01.2021
- Performed facility maintenance duties such as basic carpentry, plumbing, electrical, painting and janitorial cleaning
- Addressed shop equipment repairs to maintain operational efficiency
- Repairs of shop equipment
- Repair planning for vehicles
- Performed tire mounting and balancing to optimize vehicle performance
- Performed all landscaping and snow removal needs of facility
Handy Man
The Handy Guys
West Hartford
01.2017 - 01.2019
- Performed handyman services such as basic carpentry, plumbing, electrical, and painting
- Performed commercial cleaning services in various facilities, ensuring cleanliness and hygiene standards were met.
- Assembled products for Amazon, ensuring quality and accuracy in accordance with specifications
Sous Chef
Vito's by the Water
Bloomfield
01.2010 - 01.2016
- Prepared and cooked diverse menu items to meet customer preferences
- Cleaned and maintained cooking areas to ensure compliance with health standards
- Managed inventory and ordered food products to ensure availability.
Irrigation Technician
Winterberry Irrigation
Bristol
01.2006 - 01.2008
- Installed and maintained irrigation systems for residential and commercial properties.
- Installed and repaired irrigation systems for optimal performance at various locations.
- Conducted regular inspections to maintain system functionality and optimize water usage.
- Diagnosed irrigation component issues and executed repairs to minimize downtime.
Heat Treatment / Metal Grinder
The Taylor & Fenn Company
Windsor
01.2003 - 01.2006
- Processed metal castings through heat treatment ovens, optimizing them for subsequent welding and grinding
- Operated metal grinding machines to shape and finish various components.
- Ground metal parts for final stages of production
- Inspected finished products for quality and adherence to specifications.
- Maintained equipment by performing regular cleaning and minor repairs.
Stocking Associate
Shaw's Supermarket
West Hartford
01.1997 - 01.2002
- Stocked shelves efficiently with store products to ensure product availability for customers
- Operated pallet jacks to transport products efficiently within the store
- Unloaded delivery trucks to ensure timely stocking of shelves.
Education
Matrix Concrete Systems Certification -
Betco Corporate Facility
Serv Safe Certification -
Unified School District #1
High School Diploma -
Hall High School
CFC-12, HFC-133A, HFC-1234YF -
MACS AIR CONDITIONING CERTIFICATION
Skills
- Inventory management
- Customer relationship management
- Team leadership
- Vehicle inspection
- Staff training
- Scheduling coordination
- Customer service
References
- Aldo Carrducci, Owner of AC Automotive Inc.
- John Blanar / Rui Silva, Owners of The Handy Guy's
Timeline
Assistant service center manager
Valvoline Instant Oil change
03.2022 - 05.2026
Maintenance / Technician
AC Automotive Inc.
01.2019 - 01.2021
Handy Man
The Handy Guys
01.2017 - 01.2019
Sous Chef
Vito's by the Water
01.2010 - 01.2016
Irrigation Technician
Winterberry Irrigation
01.2006 - 01.2008
Heat Treatment / Metal Grinder
The Taylor & Fenn Company
01.2003 - 01.2006
Stocking Associate
Shaw's Supermarket
01.1997 - 01.2002
Matrix Concrete Systems Certification -
Betco Corporate Facility
Serv Safe Certification -
Unified School District #1
High School Diploma -
Hall High School
CFC-12, HFC-133A, HFC-1234YF -
MACS AIR CONDITIONING CERTIFICATION