Nevaeh Rivera
Teaneck,NJ
Summary
Creative and versatile individual with a strong artistic perspective and a diverse skill set. Quick learner who adapts easily and applies new knowledge across a wide range of projects. Committed to continuous growth by building on existing strengths, expanding capabilities, and consistently improving the quality of work and overall experience.
Overview
10
10
years of professional experience
Work History
Assistant Service Center Manager
Valvoline Instant Oil Change
12.2023 - Current
- Oversaw daily operations ensuring compliance with safety standards and service protocols.
- Trained and mentored team members on efficient service techniques and customer engagement strategies.
- Implemented process improvements that enhanced workflow efficiency and reduced service times.
- Analyzed customer feedback to identify areas for service enhancement and staff development.
- Coordinated inventory management, optimizing stock levels to minimize costs while meeting demand.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Artist
Self-employeed
08.2021 - Current
- Created original artwork for diverse projects, showcasing creativity and technical skills.
- Contributed to creative process through original ideas and inspiration.
Executive Marketing & Project Manager
Personal Performance Management
03.2022 - 09.2023
- Developed and executed integrated marketing campaigns to enhance brand visibility and engagement.
- Implemented innovative digital marketing tools, enhancing targeting precision and audience engagement efforts.
Tutor
Self-employeed
09.2020 - 09.2022
- Provided academic tutoring to two students, supporting homework completion and strengthening foundational skills across core subjects.
Cashier
Kohls Department Store
11.2020 - 01.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, delivering exceptional service and support.
- Greeted customers entering store and responded promptly to customer needs.
Babysitter
Family Friends And Neighbors
06.2016 - 08.2019
- Supervised children's daily activities, ensuring safety and engagement.
- Established routines promoting discipline and positive behavior in children.
- Communicated effectively with parents regarding children's progress and concerns.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
Teacher's Assistant
Bryant Elementary School
07.2016 - 08.2016
- Supported classroom instruction by helping prepare students for kindergarten readiness, including early learning and developmental activities.
- Monitored student progress and behavior, providing feedback to teachers for effective intervention strategies.
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
Education
High School Diploma - Automotive Service Technology
Lincoln Technical Institute
Mahwah, NJ07-2024
High School Diploma -
Teaneck High School
Teaneck, NJ06-2020
Automotive Service Technology Certificate - Automotive Service Technology
Lincoln Technical Institute
Mahwah, NJ07-2024
Skills
- Customer Service
- Team Leadership and Supervision
- Inventory Management and Control
- Staff Training and Onboarding
- Quick learner
- Reliable
- Great teamwork skills
- Tech smart
Awards and Acknowledgments
Student Ambassador // Teaneck High School, NJ, April 2019-June 2020 Participated in many school events showcasing Teaneck High School.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Assistant Service Center Manager
Valvoline Instant Oil Change
12.2023 - Current
Executive Marketing & Project Manager
Personal Performance Management
03.2022 - 09.2023
Artist
Self-employeed
08.2021 - Current
Cashier
Kohls Department Store
11.2020 - 01.2021
Tutor
Self-employeed
09.2020 - 09.2022
Teacher's Assistant
Bryant Elementary School
07.2016 - 08.2016
Babysitter
Family Friends And Neighbors
06.2016 - 08.2019
High School Diploma - Automotive Service Technology
Lincoln Technical Institute
High School Diploma -
Teaneck High School
Automotive Service Technology Certificate - Automotive Service Technology
Lincoln Technical Institute