Manuel Quiroga
Dallas,TX
Summary
Dependable leader with long-term experience in store management and commercial sales. Skilled in team training, inventory control, and decision-making, with a proven ability to support sales growth and smooth daily operations.
Overview
2
2
Languages
1
1
Certification
29
29
years of professional experience
Work History
Commercial Sales Associate
Oreilly Auto Pats
Dallas, TX
02.2003 - 01.2020
- Built commercial customer relationships by delivering accurate parts recommendations and prompt order support.
- Coordinated special orders and expedited sourcing to keep accounts supplied with needed inventory.
- Processed phone and in-store orders while verifying fitment, pricing, and availability.
- Resolved order discrepancies and returns with attention to detail and customer satisfaction.
- Maintained organized customer records, order history, and communication logs for efficient follow-up.
- Trained newer associates on parts lookup systems, order handling, and commercial sales procedures.
Assistant Store Manager
Auto Zone
Dallas, TX
03.1995 - 03.2003
- Supervised daily store operations, ensuring customer service standards and consistent sales execution.
- Managed inventory controls, replenishment, and stock accuracy to support product availability.
- Trained and coached team members on product knowledge, selling techniques, and store procedures.
- Coordinated scheduling, task assignments, and floor coverage to maintain efficient workflow.
- Resolved customer concerns and warranty issues while protecting service quality and loyalty.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Store Manager
Chief Auto Parts
Dallas, TX
09.1990 - 01.1995
- Directed daily store operations, balancing customer service, inventory control, and sales floor readiness.
- Monitored sales trends and adjusted merchandising to support fast-moving auto parts categories.
- Managed parts ordering, receiving, and stock reconciliation to maintain accurate inventory levels.
- Trained counter staff on product knowledge, order processing, and customer issue resolution.
- Assisted with hiring, training and mentoring new staff members.
Education
High School Diploma -
Jefferson Davis
Houston, TX01-1987
High School Diploma -
Magdalena Mondragon Preparatory
Durango , MexicoSkills
- Customer relationship management
- Closing deals
- Strong negotiation skills
- Strategic prospecting
- Cold calling
- Technical aptitude
- Inventory replenishment
- Problem-solving
- Decision-making
- Reliability
- Self-motivation
- Teamwork
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 15 staff members.
- Achieved sales increase through effectively helping with customer service.
Affiliations
Automotive service excellence
Certification
ASE automotive certification in automobile parts and heavy duty parts
Languages
English
Professional Working
Spanish
Native or Bilingual
Interests
- Gardening
- DIY and Home Improvement
- I like working with my hands and fixing things
- Dancing
- Auto Repair/Restoration
- Mindfulness Practices
- I enjoy cooking for friends and family gatherings
Timeline
Commercial Sales Associate
Oreilly Auto Pats
02.2003 - 01.2020
Assistant Store Manager
Auto Zone
03.1995 - 03.2003
Store Manager
Chief Auto Parts
09.1990 - 01.1995
High School Diploma -
Magdalena Mondragon Preparatory
High School Diploma -
Jefferson Davis
Im a current employee at Andersen trying to fin a better position , I like hard work .
I been an employee at Andersen for a few years Im interested in the quality control position or parts ordering or any other position available.