Manuel Rexhollari
Naperville,IL
Summary
Results-driven professional with a solid background in sales and customer service, including two years in a fast-paced sales environment and two years in a sit-down restaurant, where exceptional customer service was paramount. Demonstrated ability to build rapport with clients, drive sales, and exceed targets consistently. Graduated high school ahead of schedule, showcasing determination and a strong work ethic. Eager to leverage proven skills in sales and customer relations to contribute effectively to a thriving team.
Overview
4
4
years of professional experience
Work History
Sales Representative
Gemelli's Auto Sales
05.2022 - 08.2024
- Developed and maintained strong customer relationships by providing personalized service and understanding client needs to drive sales.
- Achieved and exceeded monthly sales targets through effective communication, product demonstrations, and negotiation skills.
- Collaborated with team members to implement promotional strategies and enhance customer engagement, contributing to overall dealership success.
- Conducted market research to identify trends and opportunities, utilizing insights to inform sales strategies and improve inventory management.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Server/Cashier/Front of House Associate
Sunny Side Up Diner
06.2020 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
High School Diploma -
Penn Foster High School
02.2023
Skills
- Customer Service
- Customer Relation
- Interpersonal communication skills
- Sales expertise
- Complex Problem-Solving
- Customer Assistance
- Team Leadership
Timeline
Sales Representative
Gemelli's Auto Sales
05.2022 - 08.2024
Server/Cashier/Front of House Associate
Sunny Side Up Diner
06.2020 - 04.2022
High School Diploma -
Penn Foster High School
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