Motivated team member committed to contributing to year-round success and customer retention. 3+ years of customer service experience as well as working in high-stress and fast-paced environments with the ability to adapt to any circumstance or environment. Focused on customer satisfaction, team productivity, and maintaining an excellent business image.
• Assist with inventory counts and stocking of merchandise
• Monitor and verify all merchandise is properly priced and labeled
• Maintain sales daily and promote rewards system to customers
• Addressed and resolved guest complaints in polite and professional manner
• Work with staff to develop systems best suited to fit business and guest needs
• Follow set guidelines regarding visual organization of items in the store
• Update inventory and keep up-to-date with new arrivals
• Maintain a clean and stellar experience for guests
• Engage in training employees with regard to company policy
• Lead a workforce to success while promoting efficient teamwork
• Possess expertise in all areas to understand business model of company at a deeper level
• Communicate with coworkers of other stations to synchronize teamwork and maximize output of front and drive-thru areas
• Maintain a productive, positive approach to any and all tasks
• Kept work areas clean, organized, and safe to promote efficiency and team safety