Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manuel Rocha

La Quinta,CA

Summary

Motivated team member committed to contributing to year-round success and customer retention. 3+ years of customer service experience as well as working in high-stress and fast-paced environments with the ability to adapt to any circumstance or environment. Focused on customer satisfaction, team productivity, and maintaining an excellent business image.

Overview

5
5
years of professional experience

Work History

Team Member

H&M
06.2023 - Current

• Assist with inventory counts and stocking of merchandise

• Monitor and verify all merchandise is properly priced and labeled

• Maintain sales daily and promote rewards system to customers

• Addressed and resolved guest complaints in polite and professional manner

Style Consultant

Target
10.2022 - 06.2023

• Work with staff to develop systems best suited to fit business and guest needs

• Follow set guidelines regarding visual organization of items in the store

• Update inventory and keep up-to-date with new arrivals

Theatre Team Member

Cinemark
07.2019 - 10.2022

• Maintain a clean and stellar experience for guests

• Engage in training employees with regard to company policy

• Lead a workforce to success while promoting efficient teamwork

• Possess expertise in all areas to understand business model of company at a deeper level

Team Member

Jack In The Box
04.2018 - 08.2018

• Communicate with coworkers of other stations to synchronize teamwork and maximize output of front and drive-thru areas

• Maintain a productive, positive approach to any and all tasks

• Kept work areas clean, organized, and safe to promote efficiency and team safety

Education

Associate of Science - Computer Information Systems

College of The Desert
Palm Desert, CA
05.2024

High School Diploma -

La Quinta High School
06.2019

Skills

  • Hospitality and Accommodation
  • Product Knowledge
  • Attention to Detail
  • Money Handling
  • Safety Understanding
  • Facility Cleaning
  • Stocking and Replenishing
  • Quality Inspections
  • Component Determination
  • Clear Communication
  • Strategic Planning
  • Computer Skills

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Team Member

H&M
06.2023 - Current

Style Consultant

Target
10.2022 - 06.2023

Theatre Team Member

Cinemark
07.2019 - 10.2022

Team Member

Jack In The Box
04.2018 - 08.2018

Associate of Science - Computer Information Systems

College of The Desert

High School Diploma -

La Quinta High School
Manuel Rocha