MANUEL RUIZ-CRUZ
Summary
Experienced leader with strong focus on team collaboration and delivering results. Adept at managing operations, driving process improvements, and fostering positive work environment. Known for adaptability and reliability in meeting changing needs. Skilled in strategic planning, staff development, and performance management.
Overview
4
4
years of professional experience
Work History
Department Manager
McDonald's Restaurant
06.2020 - 06.2024
- Write out weekly employee schedules to align coverage with forecasted demands. While keeping track of Crew Availability and Requested days off..
- Implemented quality control measures that resulted in improved products or services within the department offerings.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Facilitated team meetings to ensure alignment with organizational goals and to foster open communication.
Medical Assistant
Concentra Urgent Care & Occupational Medicine
08.2023 - 12.2023
- Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices
- Assigned keeping inventory & ordering vaccines & supplies from Abbott, Quest, Labcorp, Medline, & McKesson always staying within company budget.
Food and Nutrition Assistant
Sharp Memorial Hospital
02.2023 - 08.2023
- Established record of food and liquid intake and output with diabetic patients to report to medical or nursing staff by end of meal period.
- Maintained compliance with HIPAA and organizational privacy-protecting policies by following correct procedures on proper disposal of patient information found in each meal tray
- Worked with 20-30 Patients on floor Per-shift.
- Elevated patient satisfaction rates through focused attention on special requests, allergies, and dietary restrictions when preparing meals.
Barista Trainer
Starbucks
10.2022 - 02.2023
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
Education
Medical Assistant Certificate - Healthcare
UEI College
San Diego, CA06-2024
High School Diploma -
Granite Hills High School
El Cajon, CA06.2022
Skills
- Management of administrative tasks
- Expense management
- Team performance assessment
- Employee hiring and onboarding
- Creative solutions development
- Effective task allocation
- Safety management
- Performance management
- Order fulfillment management
- Shift planning coordination
Timeline
Medical Assistant
Concentra Urgent Care & Occupational Medicine
08.2023 - 12.2023
Food and Nutrition Assistant
Sharp Memorial Hospital
02.2023 - 08.2023
Barista Trainer
Starbucks
10.2022 - 02.2023
Department Manager
McDonald's Restaurant
06.2020 - 06.2024
Medical Assistant Certificate - Healthcare
UEI College
High School Diploma -
Granite Hills High School
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