Manuel Souza
Sacramento,CA
Summary
Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service. Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
25
25
years of professional experience
Work History
Shopper
Insta-cart
06.2020 - Current
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
- Streamlined store operations by maintaining accurate inventory records and proactively restocking shelves.
- Boosted sales through effective upselling techniques and in-depth product knowledge.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
Manager
Dennys
01.1999 - 06.2021
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Kerman High School
Kerman, CA06.1983
Skills
- Returns and exchanges
- Market trend awareness
- Visual merchandising
- Mobile payment processing
- Sales floor navigation
- Multitasking capabilities
- Cash handling proficiency
- Point of sale systems
- Team collaboration
- Task prioritization
- Merchandise presentation
- Customer service excellence
- Effective communication
- Store maintenance
- Shelf stocking
Timeline
Shopper
Insta-cart
06.2020 - Current
Manager
Dennys
01.1999 - 06.2021
High School Diploma -
Kerman High School
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