Dedicated transportation professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Station Manager
Land Air Express, Inc
04.2018 - 01.2023
Manage company linehaul network, including supervising a team of 32 linehaul commercial tractors/drivers
Determine and coordinate linehaul routes, including monitoring freight volumes, service dates, profit to the organization; coordinate third party booking and negotiating rate; assist local management with daily and weekly load plans and capacity management
Ensures the linehaul team meets and exceeds performance standards, and that quarterly delivery driver meetings, training sessions, and performance reviews are completed on time
Develop department metrics dashboard and reports findings to VP of Operations on a regular basis; Conducts claims and trends review monthly
Responsible for the allocation of resources in a cost-effective manager and actively working to improve the efficiency and effectiveness of the department's overall operations
Work with local manager(s) to determine root cause of equipment damage and freight damage or loss during inter-station transit
Review driver daily logs (OLD’s) to ensure compliance with hours of service; work with driver(s) and safety department to correct deviations
Ensures safety of drivers and the company fully complies with all DOT, state, and federal safety laws and regulations
Participate in recruiting efforts for commercial drivers.
Operations Manager
Land Air Express, Inc
01.2013 - 04.2018
Manage day-to-day operations of the LAX facility, including supervising and monitoring staff of 50+ employees, 35,000 square foot facility, and managing average of 225,000 lbs outbound freight and 200,000 inbound freights
Ensures the delivery driver team meets and exceeds performance standards, and that quarterly delivery driver meetings, training sessions, and performance reviews are completed on time
Develops and Maintains positive relationships with direct cartage agents, freight forwarders, and internal customers
Conduct necessary investigation(s) to determine the cause of issues such as, but not limited to, missing freight, misroutes, safety accidents
Set up measures to avoid recurrence of issues
Planning, organizing, and managing companywide linehaul networks to increase efficiency and profits
Recruit and interview hard-to-fill positions in a competitive market such as, but not limited to, commercial drivers and warehouse staff
Provides performance guidance to management on employee relations items such as, but not limited to, coaching and disciplinary action
Responsible for recruiting, hiring, and development of professional drivers and supporting staff
Ensures people receive adequate training and support for their jobs
Ensures safety of drivers and the company fully complies with all DOT, state, and federal safety laws and regulations
Ensures all H/R issues are addressed, documented, and submitted in a timely manner.
Night Manager
Land Air Express, Inc
03.2008 - 01.2013
Directly supervised all activities of dockworkers and supported personnel engaged in loading and unloading trucks and trailers
Coordinated work assignments, monitored performance, and provided training on relevant job duties
Managed the dispatch of over the road linehaul drivers, as well as all safety aspects both in the building and on the road
Ensured all work is performed according to Land Air Express approved procedures, standards, and specifications for dock operations
Performed facility inspections and maintained facility appearance and condition to safe standards
Assisted in the implementation of new hire training and training and development for dock staff.