Detail-oriented professional skilled in HIPAA compliance, data entry, and team leadership—proven ability to streamline processes and enhance collaboration for improved patient care.
Work History
Prior Authorization Coordinator
7 Months
Internal Medicine Practice | 08.2025 - 03.2026
Processed prior authorization requests efficiently to ensure timely patient access to required medications.
Reviewed insurance guidelines to determine eligibility and coverage for medical procedures and treatments.
Collaborated with healthcare providers to gather necessary documentation for successful authorization submissions.
Monitored authorization timelines, escalating issues to prevent delays in patient care.
Front Desk Receptionist
1 Year 5 Months
Internal Medicine Practice | 10.2024 - 03.2026
Managed a multi-line phone system, efficiently routing calls to appropriate staff members.
Scheduled patient appointments using the electronic health record (EHR) system, optimizing daily operations.
Trained new reception staff on office protocols and software systems, fostering team collaboration.
Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.