Manuela Santana
Leslie,MI
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
9
9
years of professional experience
Work History
Cashier
Speedway
Jackson Michigan
07.2026 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Assisted customers with inquiries, providing knowledgeable and friendly service.
- Collaborated with team members to ensure timely restocking of merchandise on shelves.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Medical Assistant
Vista Grand Villa
Jackson Michigan
01.2018 - 02.2020
- Assisted healthcare professionals with patient examinations and medical procedures.
- Managed patient scheduling and maintained organized records for efficient workflow.
- Prepared examination rooms and ensured all necessary supplies were available.
- Conducted preliminary patient assessments, documenting vital signs and medical histories.
- Educated patients on treatment plans and medication instructions for improved compliance.
- Coordinated laboratory tests, ensuring accurate specimen collection and timely results delivery.
- Trained new staff on office protocols and best practices for operational efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
High School or GED - undefined
Leslie High School
Leslie, MI05-1996
Associate of Science - Medical
Lansing Community College
Lansing, MI05-2017
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
Timeline
Cashier
Speedway
07.2026 - Current
Medical Assistant
Vista Grand Villa
01.2018 - 02.2020
Associate of Science - Medical
Lansing Community College
High School or GED - undefined
Leslie High School