Manuela Velez
Elizabeth,NJ
Summary
Driven professional with strong customer service skills. Experienced in efficiently managing deliveries and enhancing client satisfaction. Committed to optimizing service delivery and fostering teamwork.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber Eats
Elizabeth, NJ
12.2024 - Current
- Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated diverse routes using GPS technology to optimize delivery times.
- Maintained vehicle cleanliness and operational readiness to ensure safety standards.
- Communicated effectively with customers regarding order status and any delays.
- Monitored customer feedback to improve service delivery and address concerns promptly.
Costumer Service
Party City
Elizabeth, NJ
06.2024 - 12.2024
- Delivered exceptional customer service by addressing client needs promptly and professionally.
- Boosted guest loyalty with exceptional customer service and problem resolution skills.
- Utilized exceptional customer service skills to satisfy all needs.
Graphic Designer and Costumer Service
Bavaria
Medellin COLOMBIA
01.2020 - 02.2024
- Developed visually compelling graphics for branding and marketing materials.
- Collaborated with cross-functional teams to ensure design alignment with project goals.
- Created and maintained brand guidelines to enhance consistency across all platforms.
- Utilized Adobe Creative Suite to produce high-quality design assets efficiently.
Education
Associate of Arts - Graphic And Digital Design
Cesde
Medellin, Co07-2019
Skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Efficiency and time management
- Multitasking
- Organizational skills
- Adaptability and flexibility
Certification
- Licensed
- Training Graphic Desing
Timeline
Uber Driver
Uber Eats
12.2024 - Current
Costumer Service
Party City
06.2024 - 12.2024
Graphic Designer and Costumer Service
Bavaria
01.2020 - 02.2024
Associate of Arts - Graphic And Digital Design
Cesde