Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Manuela Wasouf

Lincolnwood,IL

Summary

Associate with extensive experience in customer service and complaint resolution, demonstrating strong time management and multitasking abilities. Proven track record in handling returns and refunds efficiently while maintaining high levels of customer satisfaction. Committed team player with a positive attitude and dedication to enhancing customer experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Associate

Amazon Fresh
Morton Grove, Illinois
10.2022 - Current
  • Supported online order fulfillment by picking and packing items efficiently.
  • Engaged customers with product knowledge to enhance shopping experience.
  • Coordinated with team members to maintain store cleanliness and organization.
  • Built relationships with customers by providing friendly customer service.
  • Assisted customers with selecting items and answering questions about products.
  • Trained new associates on store policies and procedures for efficient operations.

Sales Associate

Garage Clothing Store
Skokie, Illinois
05.2021 - 09.2022
  • Built and maintained relationships with peers and upper management to drive team success.
  • Trained new associates on product knowledge and sales techniques.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.

Sales Associate

Brooks Brothers
Skokie, Illinois
09.2019 - 03.2020
  • Collaborated with team members to enhance customer service experience.
  • Organized merchandise displays to highlight seasonal promotions effectively.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.

Education

Associate of Arts - Liberal Arts

Oakton Community College
Des Plaines, IL
05-2025

Skills

  • Team collaboration
  • Customer service
  • Product knowledge
  • Visual merchandising
  • Inventory management
  • Employee training
  • Order fulfillment
  • Customer engagement

Affiliations

I workout often and I like going to the gym and playing basketball

Certification

Pharmacy Technician License

Languages

English
Professional
Arabic
Professional

Timeline

Associate

Amazon Fresh
10.2022 - Current

Sales Associate

Garage Clothing Store
05.2021 - 09.2022

Sales Associate

Brooks Brothers
09.2019 - 03.2020

Associate of Arts - Liberal Arts

Oakton Community College

Similar Profiles

CREATE PROFILE