Roxana Lorenzo
Fort Myers,FL
Summary
A customer service professional with experience in fast-paced environments and a strong ability to follow precise instructions. I possess the skills to adapt and work efficiently in dynamic settings while maintaining an empathetic and organized approach. I aim to join the Hospital Nutrition team, contributing my ability and a collaborative attitude.
Overview
2
2
years of professional experience
Work History
Associate
Marshalls
Fort Myers, Florida
06.2024 - Current
- Processed transactions accurately using point-of-sale systems during busy shifts.
- Handled returns and exchanges while providing excellent customer service support.
- Performed cash register functions accurately and efficiently.
- Trained new associates on store policies and procedures for smooth operations.
- Collaborated with team members to manage inventory and stock levels effectively.
- Operated equipment such as scanners and scales correctly during checkout process.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Collaborated with other departments to ensure successful product launches.
- Maintained positive working relationship with fellow staff and management.
Education
Phlebotomy
Medical Training Center
1469 Colonial Boulevard Fort Myers, FL09-2026
South Fort Myers High School
14020 Plantation Rd, Fort Myers05-2024
Skills
- Retail transactions processing
- Cash register operation
- Customer service
- Customer assistance
- Team collaboration
- Team collaboration aptitude
- Organization
- Organizational development
- Flexible schedule adaptability
- Flexible hours
- Adaptability
- Empathy skills
- Emergency response
Languages
English
Limited
Spanish
Native/ Bilingual
Accomplishments
- Recognized as Employee of the Month on two occasions
Timeline
Associate
Marshalls
06.2024 - Current
Phlebotomy
Medical Training Center
South Fort Myers High School