Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Server

Manuel Ernesto Morales Chinguel

123 Wilson Creek Blvd Apt197,TX

Summary

Dynamic and self-motivated professional with exceptional customer service skills, honed at Talking Tacos Restaurant. Proven ability to implement upselling techniques, enhancing revenue while maintaining high service standards. Experienced in packaging and labeling, with a strong work ethic that drives efficiency and quality in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Server

Talking Tacos Restaurant
05.2024 - 07.2025
  • Assisted in inventory management by tracking supplies and minimizing waste.
  • Implemented upselling techniques, increasing average check totals through strategic recommendations.
  • Led team meetings to discuss service improvements and address operational challenges.
  • Resolved guest complaints promptly, maintaining a positive dining environment for all patrons.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Warehouse Packer

Private Individual
11.2023 - 02.2024
  • Packaged and labeled products efficiently to ensure accurate order fulfillment.
  • Operated warehouse equipment, maintaining safety standards throughout operations.
  • Conducted quality checks on packed items to confirm adherence to specifications.
  • Collaborated with team members to streamline packing processes and reduce errors.
  • Assisted in training new hires on packing procedures and safety protocols.

Server

Tracliciones Peruanas
02.2020 - 02.2021
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Implemented food cost and waste reduction initiatives to save money.
  • Collaborated with staff members to create meals for large banquets.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat patronage.
  • Collaborated with kitchen staff to expedite order delivery and maintain service quality.
  • Trained new servers on menu offerings, service standards, and operational procedures.
  • Managed dining area cleanliness and organization, enhancing overall guest experience.

Warehouse Worker

Oechsle Chiclayo
03.2016 - 11.2019
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Managed inventory levels, ensuring accurate stock counts and timely replenishment of supplies.
  • Collaborated with team members to streamline order fulfillment processes, enhancing overall productivity.
  • Implemented safety protocols, reducing workplace incidents and maintaining compliance with regulations.

Education

Certificate of Technical Studies -

Pedro Abel Labarthe
Chiclayo Peru

Skills

  • Text analysis skills
  • Billing and Payment Processing
  • Bulk Food Preparation
  • Event Catering
  • Strong work ethic
  • Exceptional customer service
  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing

Certification

  • Certified HMCS florida

Languages

Spanish
Full Professional
English
Limited Working

Timeline

Server

Talking Tacos Restaurant
05.2024 - 07.2025

Warehouse Packer

Private Individual
11.2023 - 02.2024

Server

Tracliciones Peruanas
02.2020 - 02.2021

Warehouse Worker

Oechsle Chiclayo
03.2016 - 11.2019

Certificate of Technical Studies -

Pedro Abel Labarthe

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Manuel Ernesto Morales Chinguel