Amaya Reeves
Cypress,TX
Summary
Dependable and successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server
Stone Werks Big Rock Grille
09.2019 - 11.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Volunteer
Grace Care Center Of Cypress & Nstep Rehab
03.2016 - 03.2016
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Arts - English
Texas A&M University
College Station, Texas05.2023
Skills
Interpersonal Skills
- Exceptional time management and prioritization skills Highly adaptable and fast learner
- Excels in teamwork and collaboration
- Advanced oral and written communication skills
- Patience, compassion, and empathy for others
- Passion for cooking and making coffee
Technical Skills
- Copyediting, proofreading, and substantive editing proficiency; 75 WPM
- Microsoft Office: Creating templates, editing and text formatting, data analysis, creating documents, creating slideshows
- Technologically literate; proficient in using most standard computers/laptops/devices
- Transactions and Cash Handling experience
Timeline
Server
Stone Werks Big Rock Grille
09.2019 - 11.2019
Volunteer
Grace Care Center Of Cypress & Nstep Rehab
03.2016 - 03.2016
Bachelor of Arts - English
Texas A&M University
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