Emily Wilkinson
Havertown,PA
Summary
Motivated and dedicated professional with strong customer service, leadership, and animal care experience. Seeking a position where I can utilize my organizational skills, passion for helping others, and commitment to excellent service to contribute to a successful team environment.
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Al Pastor
Havertown, USA
05.2025 - Current
- Took customer orders using Toast POS system
- Ran food and drinks quickly and efficiently
- Successfully entered food and drink orders with accuracy
- Trained as a host and greeted guests at the front
- Swept section and bussed tables regularly
- Maintained a positive attitude to create a welcoming guest experience
- Leaving due to restaurant closure with unknown reopening date
Cashier and Server
Nifty Fifty's
Newtown Square, USA
11.2024 - 05.2025
- Delivered friendly, efficient service in a high-volume restaurant
- Processed orders accurately and handled both cash and credit transactions
- Maintained a clean and organized front-end area
- Collaborated with team members to ensure smooth daily operations
Assistant Manager
Boston Style Pizza
Wynnewood, USA
12.2021 - 12.2024
- Managed daily restaurant operations including scheduling, inventory, and quality control
- Trained and supervised staff to maintain high customer service standards
- Assisted with hiring, onboarding, and conducting employee evaluations
- Handled customer concerns promptly and professionally
Dog Daycare & Boarding Assistant
Radnor Vet
Radnor, USA
08.2021 - 04.2022
- Provided daily care and supervision for dogs in daycare and boarding
- Maintained cleanliness and a safe environment for pets
- Communicated with pet owners during check-in/out and scheduling
- Gained hands-on experience with animal behavior and care
Education
High School -
Haverford High School
Havertown, PA06.2025
Skills
- Strong interpersonal and customer service skills
- Leadership and team management experience
- Experience with animal care and veterinary facility operations
- Proficient with scheduling
- Proficient with phone etiquette
- Proficient with front-desk tasks
- Highly organized
- Able to multitask in fast-paced environments
- Customer service
- Cash handling
- Time management
- Team collaboration
- Point of sale
- Inventory management
- Effective communication
- Problem solving
- Employee training
- Table setting arrangements
- Ordering procedures
- Menu presentation
- Relationship management
- Price memorization
- Tableside etiquette
- Table bussing
- Sales expertise
- Shift management
- Food safety practices
- Professional appearance
- Strong work ethic
- Allergy awareness
- Memory retention
- Multitasking and organization
- Server training
- Table setting knowledge
- Calm demeanor
- Special dietary requirements
- Service prioritization
- Order accuracy
- Cleanliness standards
- Safe food handling
- Hospitality service expertise
- Exceptional customer service
References
Available upon request
Timeline
Server
Al Pastor
05.2025 - Current
Cashier and Server
Nifty Fifty's
11.2024 - 05.2025
Assistant Manager
Boston Style Pizza
12.2021 - 12.2024
Dog Daycare & Boarding Assistant
Radnor Vet
08.2021 - 04.2022
High School -
Haverford High School