Manuel F Romero Rivera
Fairfield,CT
Summary
Customer-focused and reliable professional with experience in retail, customer service, and warehouse operations. Known for strong communication skills, problem-solving abilities, and adaptability. Fluent in English and Spanish, with a proven ability to build positive customer relationships and work effectively in team environments.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Floor & Decor
03.2025 - Current
- Provide high-quality customer service in a fast-paced retail environment
- Handle cashiering duties accurately and efficiently
- Assist customers with product inquiries and purchasing decisions
- Support team members to ensure smooth daily store operations
Customer Service / Warehouse Associate
HomeGoods
03.2024 - 03.2025
- Started as a Warehouse Associate, supporting inventory management and stock organization
- Promoted to Customer Service role due to strong problem-solving and interpersonal skills
- Assisted customers with returns, exchanges, and general inquiries
- Maintained organized workspaces and contributed to a positive store environment
Education
High School Diploma -
Gimnasio de los Llanos
01.2021
Skills
- Basic inventory and warehouse operations
- Customer-oriented mindset
- Quick learner and adaptable
- Customer service
- Problem resolution
- Team collaboration
- POS system operation
Languages
English – Fluent
Spanish – Fluent
Timeline
Customer Service Associate
Floor & Decor
03.2025 - Current
Customer Service / Warehouse Associate
HomeGoods
03.2024 - 03.2025
High School Diploma -
Gimnasio de los Llanos