MANUEL KIP FARIA
Fresno,CA
Summary
Dynamic business owner with extensive experience in client relations and project management at XPD Attorney Service. Proven track record of enhancing customer satisfaction and building strong relationships, leading to repeat business. Skilled in strategic planning and effective communication, fostering a high-performing team dedicated to achieving organizational goals.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Overview
23
23
years of professional experience
1
1
Certification
Work History
OWNER
XPD ATTORNEY SERVICE
08.2009 - Current
- Managed day-to-day business operations. Investigations, subpoena service, search and locate, skip trace and personal protection services.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Wrestling Coach
Central Unified School District
01.2009 - Current
- Enhanced wrestler technique through focused one-on-one coaching sessions, leading to increased wins in competitions.
- Recruited talented individuals to join the wrestling program through outreach initiatives at local feeder schools or clubs.
- Developed effective communication protocols among athletes, coaches, and parents, promoting transparency and trust within the program.
- Strengthened athlete conditioning by incorporating strength training exercises, improving overall physical fitness levels.
- Established a safe and supportive environment for athletes, fostering personal growth and development both on and off the mat.
- Cultivated a culture of teamwork by facilitating collaborative drills during practice sessions that emphasized cooperation among athletes.
- Improved team performance by developing and implementing customized training programs for individual wrestlers.
CRIMINAL DEFENSE INVESTIGATOR
FITZGERALD, ALVAREZ & CUIMMO
04.2021 - 04.2024
- Documented findings and prepared detailed reports.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Conducted interviews with witnesses and clients.
- Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.
- Maintain a professional tone.
- Conducted countless investigations regarding murder, attempted murder, rape, juvenile crimes and all cases related to gangs.
Juvenile Detention Officer
County Of Madera
05.2002 - 12.2008
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
- Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
- Assisted in the intake process for new detainees, ensuring proper documentation and orientation procedures were followed.
- Completed incident reports when disorder or violence occurs.
Education
Criminal Justice
Fresno City College
Fresno, CASkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Business management
- Business planning
- Strategic planning
Accomplishments
- Supervised team of 10 staff members.
- Achieved multiple not guilty verdicts on murder cases by completing impeccable investigations with accuracy and efficiency.
- Documented and resolved countless cases which led to very happy clients and repeat business.
- I have coached 1000's of kids in wrestling resulting in multiple NCAA champions on the college level and a world gold and bronze medal.
Certification
P.O.S.T. cetificate
Timeline
CRIMINAL DEFENSE INVESTIGATOR
FITZGERALD, ALVAREZ & CUIMMO
04.2021 - 04.2024
OWNER
XPD ATTORNEY SERVICE
08.2009 - Current
Wrestling Coach
Central Unified School District
01.2009 - Current
Juvenile Detention Officer
County Of Madera
05.2002 - 12.2008
Criminal Justice
Fresno City College
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