Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Manuel (Manny) Trice

Grand Blanc

Summary

Process Assistant experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Reliable in optimizing operational processes. Advanced MS Office proficiency and demonstrated skill in managing and driving multiple projects with minimal supervision—proven ability to manage multiple projects and prioritize tasks to meet deadlines.

Overview

11
11
years of professional experience

Work History

Process Assistant Tier 3

Amazon Fulfillment center Det3
02.2021 - Current
  • Performs the daily operations that include but are not limited to receiving, tracking, and storing inventory
  • Training other staff members, managing shipping, workload planning, and monitoring the movement of goods.
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
  • Evaluated product or service by analyzing and interpreting data and metrics.
  • Offered data-driven recommendations to align company strategies and process improvement initiatives.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Increased on-time rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Prepared and checked outbound shipments for accuracy.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Moved pallets to and from trucks and around warehouse with forklifts and pallet jacks to stay on top of demanding schedules.

Amazon Associate

Amazon Fulfillment Center DET3
10.2021 - 02.2023
  • Oversaw the safe loading and unloading of trucks, adhering to safety regulations and minimizing potential risks.
  • Used pallet jacks and other equipment to move materials. Used equipment such as box cutters and shrink-wrap to package or stage loads for distribution.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Successfully navigated large shipments of materials through tight spaces and busy facility.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.

Service Advisor

Lasco ford Fenton
08.2013 - 09.2021
  • Provided professional customer service
  • Test-drove vehicles, prepared and reviewed work orders for accuracy and completeness, and initiated automotive services and repairs
  • Scheduling appointments, follow-up calls, performing cashier duties, vehicle detailing, transporting cars, etc
  • Worked well under pressure in a high-volume service department
  • Great multi-tasker
  • Worked with the service manager to fulfill the responsibilities of the service department (filled the manager’s role in his absence).
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Examined service history and provided initial inspection of vehicle to identify issues.
  • Suggested add-on services that would be helpful to customers and improve bottom line.

Education

General Studies

Southwestern Academy High School
06.2006

Skills

  • Safety Management
  • Workflow Management
  • Assignment Delegation
  • Management Support
  • Multitasking and Time Management
  • Fast Learner
  • Critical Thinking
  • Microsoft Office

References

  • Daniel Bobick, Operations Manager, Amazon Fulfillment Center Det3, (586) 258-9916
  • Mohammad Waseem, Area Manager, Amazon Fulfillment Center Det3, (313) 573-5231

Timeline

Amazon Associate

Amazon Fulfillment Center DET3
10.2021 - 02.2023

Process Assistant Tier 3

Amazon Fulfillment center Det3
02.2021 - Current

Service Advisor

Lasco ford Fenton
08.2013 - 09.2021

General Studies

Southwestern Academy High School

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Manuel (Manny) Trice