Manus O'Hare
Birmingham,AL
Summary
Dynamic professional with a proven track record in customer service and management at Krispy Kreme. Skilled in food handling and kitchen equipment operation, I excelled in enhancing team productivity and customer satisfaction. Recognized for building strong customer relationships and training new hires to ensure high-quality service and operational efficiency.
Overview
5
5
years of professional experience
Work History
Cook
Chipotle
12.2024 - Current
- Prepared food efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Sales Associate
Kohls
Birmingham, AL
05.2023 - 11.2023
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Supervisor
Krispy Kreme
Hoover, AL
05.2020 - 12.2022
- Oversaw daily operations of the store, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Spain Park High School
Hoover, AL2022
Skills
- Customer service
- Management
- Sales
- Food handling
- Kitchen equipment operation and maintenance
- New hire training
Timeline
Cook
Chipotle
12.2024 - Current
Sales Associate
Kohls
05.2023 - 11.2023
Supervisor
Krispy Kreme
05.2020 - 12.2022
Spain Park High School