Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Manzi Siibo

Newport News,VA

Summary

Dynamic leader and communicator with proven excellence in customer service and peer mentorship, honed at Harris Teeter and through diverse roles including a church volunteer and youth chaperone. Skilled in fostering team unity and enhancing guest experiences, I excel in fast-paced environments, consistently achieving positive outcomes. Always seeking to grow both skills and experience for a long career ahead.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier and Customer Service

Harris Teeter
Gainesville, VA
05.2024 - 08.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Worked closely with front-end staff to assist customers.

Church Volunteer

Chapel Springs Church
Bristow, VA
12.2023 - 12.2023
  • Assisted with hospitality efforts, greeting visitors and provided them with information about services or other activities available at the church.
  • Coordinated visitors for various outlets within the church.

Captain of Soccer Team

Battlefield High School
Haymarket, VA
02.2023 - 05.2023
  • Led and motivated a team of 20+ players, fostering a collaborative environment to improve team performance, and achieve a winning season record.
  • Served as a liaison between coaches and players, conveying feedback, and facilitating team discussions to improve overall morale and performance.
  • Organized team events, including pre-game warm-ups and attended team-building activities, to strengthen team unity and morale.

Youth Chaperone

DEFY (Drug Education for Youth)
Yokosuka, Japan
06.2019 - 08.2019
  • 90 hours of assisting professionals in educating elementary school-aged children about the dangers of drug abuse.
  • Chaperoned students on educational field trips, ensuring their safety, engagement, and adherence to schedule, while fostering a positive and enriching experience.
  • Distributed food and organized interactive games for children at an educational organization, promoting a positive, engaging, and orderly environment, while supporting team collaboration and student participation.

Education

Cyber Security

Christopher Newport University
Newport News, VA
04-2027

Skills

  • Customer service excellence
  • Hospitality and accommodation
  • Guest inquiries
  • Communication
  • Time Management and Multi-tasking
  • Peer mentorship

Certification

  • Certified with CompTia Security+: issued in August of 2024
  • proving a thorough professional understanding in the cyber-security field in the following topics:

Affiliations

  • Active member of the CNU mens soccer team
  • Participant in the CNU African Student Association

Timeline

Cashier and Customer Service

Harris Teeter
05.2024 - 08.2024

Church Volunteer

Chapel Springs Church
12.2023 - 12.2023

Captain of Soccer Team

Battlefield High School
02.2023 - 05.2023

Youth Chaperone

DEFY (Drug Education for Youth)
06.2019 - 08.2019

Cyber Security

Christopher Newport University
Manzi Siibo