MaQuan Cannon
Akron
Summary
Accomplished banking professional with 8+ years of experience in retail banking, relationship banking, wealth management support, and financial services. Demonstrated success in developing client relationships, driving revenue growth, and delivering tailored financial solutions that meet customer and business objectives. Holds a bachelor’s degree and is preparing to pursue an MBA with a concentration in Finance to further strengthen expertise in financial analysis, business strategy, and leadership. Combines hands on banking experience with strong analytical, communication, and problem solving skills. Passionate about advancing into financial analyst, business analyst, or leadership roles where strategic thinking, data driven decision making, and client focused service can drive measurable organizational success.
Overview
14
14
years of professional experience
Work History
Senior Personal Banker
US Bank National Association
Akron, OH
11.2022 - Current
- Cultivated relationships with clients to assess financial needs and recommend suitable products.
- Executed account openings, loan applications, and transaction processes efficiently.
- Analyzed client portfolios to identify opportunities for cross-selling financial solutions.
- Led training sessions on compliance and regulatory requirements for banking operations.
- Provided guidance on banking services, enhancing customer understanding and satisfaction.
- Managed client relationships, enhancing customer satisfaction and loyalty through personalized service.
- Developed and implemented financial strategies to optimize portfolio performance for high-net-worth clients.
Inside Sales Supervisor
Charter Spectrum
Akron, OH
01.2021 - Current
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Organized and led staff meetings to share progress, establish goals and provide additional resources to keep team members on target.
- Reviewed daily metrics of account executives to evaluate strengths and weaknesses, which allowed sales to be increased by 10%.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
Personal Banker I
Fifth third Bank
Akron, OH
03.2019 - 01.2021
- Created detailed financial models and applied analytical tools to facilitate variance analysis.
Met with clients to facilitate budget management and financial guidance.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
Created strategic financial solutions to suit individualized client needs.- Performed vault duties to handle large deposits of up to $250,000 and distribute currency to coworkers
Collection Team Leader
Huntington National Bank
Akron, OH
09.2017 - 03.2019
- Mentored new members on scripts, strategies and company information to maximize performance.
Met demands of busy collections group by performing high volume of daily calls.
Secured payments by following up with customers which disregarded promise to pay.
Analyzed loss reports and reviewed with senior management to measure overall portfolio performance.
Interfaced with customers to bring accounts current with suitable repayment plans.
Recovery Specialist
Signet Jewelers
Akron, OH
10.2016 - 09.2017
- Verified that information in the computer system was up-to-date and accurate.
- Identified and resolved system and account issues.
- Built and maintained successful relationships with service providers, dealers and consumers.
- Support customers with online billing and account issues.
ramp agent
delta airlines (dgs)
Cleveland, OH
06.2015 - 09.2015
- unloading and sorting freight and baggage
- assisting with aircraft pushback and towing, deicing and other duties as assigned.
- marshaling aircraft, and loading/unloading and sorting freight and baggage
Data Agent
Plus One Communications
Akron, OH
11.2014 - 05.2015
- Verified that information in the computer system was up-to-date and accurate.
- Identified and resolved system and account issues.
- Provided base level IT support to company personnel.
- Resolved customer complaints and concerns with strong verbal and negotiation skills.
- Displayed courtesy and strong interpersonal skills with all customer interactions.
Support Staff
ViaQuest
Akron, OH
01.2014 - 11.2014
- Demonstrated strong communication skills through working as an Home health aide for viaquest
- Charted and recorded information in client files
- Worked closely with parents and teachers to implement consistent behavior therapy techniques at home and school
Support Staff
evant
Stow, OH
06.2012 - 03.2014
- Demonstrated strong communication skills through working as a Home health aide for Evant
- Charted and recorded information in client files
- Worked closely with parents and teachers to implement consistent behavior therapy techniques at home and school
Education
Bachelor of Science - Sports Management
University of Akron
Akron, OH, United States06-2026
High School Diploma -
John R. Buchtel High School
Akron, OH, United States06-2010
Skills
- Detail oriented
- Team leadership
- Attention to detail
- Cooperative team member
- Understanding interpersonal skills
- Relationship building
- Branch operations
- Fraud prevention
- Financial advising
Timeline
Senior Personal Banker
US Bank National Association
11.2022 - Current
Inside Sales Supervisor
Charter Spectrum
01.2021 - Current
Personal Banker I
Fifth third Bank
03.2019 - 01.2021
Collection Team Leader
Huntington National Bank
09.2017 - 03.2019
Recovery Specialist
Signet Jewelers
10.2016 - 09.2017
ramp agent
delta airlines (dgs)
06.2015 - 09.2015
Data Agent
Plus One Communications
11.2014 - 05.2015
Support Staff
ViaQuest
01.2014 - 11.2014
Support Staff
evant
06.2012 - 03.2014
Bachelor of Science - Sports Management
University of Akron
High School Diploma -
John R. Buchtel High School