Mara Carpenter
Freeport,ME
Summary
Dynamic Senior Sales Manager with extensive experience in overseeing sales initiatives and budgeting. Known for fostering strong client relationships and leading teams to implement effective revenue growth strategies, consistently achieving measurable outcomes.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Senior Sales Manager
Giri Hotel Management
Freeport, ME
09.2023 - Current
- Increased overall group revenue by 18.38% compared to 2024 and 2025.
- Oversaw budgeting and forecasting for sales initiatives and campaigns.
- Led sales team to develop effective strategies for revenue growth.
- Developed strong relationships with clients to foster loyalty and repeat business.
- Negotiated terms with clients to achieve optimal sales agreements.
Restaurant & Events Manager (Seasonal)
Asticou Hotel
Northeast Harbor, Maine
03.2023 - 10.2023
- Coordinated logistics for events, ensuring smooth execution and guest satisfaction.
- Managed vendor relationships, negotiating contracts and services for events.
- Supervised daily restaurant operations to ensure efficient service delivery.
- Trained staff on food safety and customer service best practices.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
Head Bartender + Server
Kobe Japanese Grill+ Sushi Bar
Bangor, Maine
07.2020 - 04.2023
- Crafted unique cocktails using high-quality ingredients and traditional techniques.
- Managed bar inventory, ensuring optimal stock levels of spirits and mixers.
- Handled complaints and disputes from customers to promote customer satisfaction.
- Organized and coordinated training sessions for new employees.
Catering & Sales Coordinator (Seasonal)
Samoset Resort
Rockport, Maine
02.2022 - 10.2022
- Coordinated sales efforts to enhance guest experiences at the resort.
- Managed reservations and assisted with guest inquiries efficiently.
- Organized sales meetings and maintained detailed records of client interactions.
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
Front Desk Agent
Samoset Resort
Rockport, ME
04.2018 - 02.2022
- Managed reservations using hotel management software efficiently and accurately.
- Handled guest inquiries and complaints, providing timely and effective solutions.
- Collaborated with housekeeping to ensure room readiness for incoming guests.
- Trained new front desk staff on procedures and customer service standards.
Education
Bachelor of Science - Hospitality, Tourism, & Sport Management
Husson University
Bangor, MESkills
- Sales forecasting
- Revenue growth strategies
- Client relationship management
- Contract negotiation
- Budget management
- Market analysis
- Event planning
- Conflict resolution
Certification
ServSafe Certification
Timeline
Senior Sales Manager
Giri Hotel Management
09.2023 - Current
Restaurant & Events Manager (Seasonal)
Asticou Hotel
03.2023 - 10.2023
Catering & Sales Coordinator (Seasonal)
Samoset Resort
02.2022 - 10.2022
Head Bartender + Server
Kobe Japanese Grill+ Sushi Bar
07.2020 - 04.2023
Front Desk Agent
Samoset Resort
04.2018 - 02.2022
Bachelor of Science - Hospitality, Tourism, & Sport Management
Husson University