María Jaime
Los Angeles,CA
Summary
Motivated Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Marshalls Department Store
11.2023 - 12.2023
- Set up new sales displays each week with fresh merchandise.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Team Member/Trainer
Shake Shack
05.2022 - 11.2023
- Enhanced company productivity by identifying knowledge gaps and providing targeted training sessions.
- Supported and coached employees as part of successful training initiatives.
- Provided coaching and mentoring to employees.
- Worked effectively in fast-paced environments.
- Developed strong communication and organizational skills through working on group projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Central City Value High School
Los Angeles, CA06.2018
Skills
- Work Ethic and Integrity
- Cash Drawer Balancing
- Time management skill
- Cash Handling
- Product Knowledge
- Basic Math Competence
- POS system operations
- Honest and Dependable
Certification
- Food Handlers card
- California RBS certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Marshalls Department Store
11.2023 - 12.2023
Team Member/Trainer
Shake Shack
05.2022 - 11.2023
High School Diploma -
Central City Value High School