Mara Longley
Charleston,AR
Summary
Hardworking and reliable IT Analyst with strong ability to accept all responsibilities and meet deadlines. Offering the highest standard of excellence, displaying a strong sense of priorities, and handling situations with poise, understanding, and tact.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Coordinator
River Valley Primary Care Services
01.2019 - Current
- Troubleshoot and resolve problems with programs and systems
- Troubleshoot malfunctions with systems and programs to pinpoint root cause of issues and restore
- Coordinated installation of updated computer programs and systems
- Install, maintain, and repair computer hardware needed to complete task
- Active directory, VOIP, FOIP
- Size of business - 12 Outpatient Clinics, 4 Pharmacies, 3 Dental Clinics, 200+ staff, 300+ computers
Cashier/Greenhouse Worker
Sharum's Garden Center
08.2018 - 01.2019
- Adhered to a watering schedule to keep greenhouse plants healthy and well-maintained
- Delivered friendly service and one-on-one assistance to promote positive customer experiences
- Improved operations by working with team members and customers to find workable solutions
- Assessed needs of seasonal, annual and perennial plants and identified pests and other issues that could hinder growth
- Swept and picked up trash in and around the greenhouse.
Asset Protection Associate
Walmart
07.2018 - 01.2019
- Controlled reduction of loss inventory by protecting company assets
- Noted and followed up on any unusual behavior
- Identified potential shoplifters and alerted management
- Partnered with store managers on basis to conduct loss investigations
- Maintained store compliance with physical security schematics to protect assets.
Education
High School Diploma -
Greenwood High School
Greenwood, AR05.2016
Skills
- People skills
- Performance optimization
- Maintenance & Repair
- Problem resolution
- Flexible
- Team building
- Project documentation
- Hardware Installation
- Help Desk Management
- IT risk management
- Technical Support
- Software Deployment
- Network Administration
- Application support
- Customer Support
Certification
- Google IT Support Professional Certificate
Timeline
IT Coordinator
River Valley Primary Care Services
01.2019 - Current
Cashier/Greenhouse Worker
Sharum's Garden Center
08.2018 - 01.2019
Asset Protection Associate
Walmart
07.2018 - 01.2019
- Google IT Support Professional Certificate
High School Diploma -
Greenwood High School
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