Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kyana Malave

35 Orchard St Taunton,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Administrative Coordinator/Intake Coordinator

Tufts Medical Center - CCSN
11.2019 - Current
  • Remote/hybrid
  • Schedule appointments
  • Front desk tasks
  • Organize testing/protocol drawers
  • Track protocols orders
  • Score protocols (BASC’s, BREIF’s, and SRS’s)
  • Mental health prior authorization
  • Organize provider’s schedules
  • Log and fax/mail reports
  • Log new intakes
  • Create/manage providers templates
  • Screen telephone calls
  • Prescription Refills
  • Triage patient calls
  • Maintain spreadsheets on Excel
  • Review new patients medical history
  • Assign new patients to proper evaluation clinics
  • Daily emails/memos
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Attended bi-weekly and monthly meetings to discuss how to improve workflow and share new ideas.
  • Used eCW and EPIC to schedule appointments.
  • Managed and reviewed over 60 patient charts monthly.

Medical assistant

Porter Pediatrics
09.2017 - 09.2019
  • Obtained vital signs
  • Administer immunizations
  • Phlebotomy
  • Restock rooms/equipment
  • Schedule appointments
  • Process payments/bills & copays
  • Front desk tasks
  • Costumer service
  • Insurance Eligibility
  • EMR (eClinical Works)
  • Managed MA Student Interviews
  • Student training
  • Supply Ordering

Clinical Medical Assistant Extern

Hallmark Health Care Center
04.2016 - 05.2016
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Assisted with procedures and proper set up
  • Coordinate appointments
  • Performed blood draws/urinalysis/vaccines

Education

certificate in professional medical assistant - Medical Assisting

Salter School
Malden, MA
05.2016

High School Diploma -

Malden High School
Malden, MA
06.2014

Skills

  • Strong customer service
  • Organizational Management
  • People skills
  • Team player
  • Time management
  • Willingness to learn
  • Empathetic
  • Independent
  • Responding to customer situations with sensitivity
  • Verbal and Written Communication

Languages

Spanish
Native or Bilingual

Timeline

Administrative Coordinator/Intake Coordinator

Tufts Medical Center - CCSN
11.2019 - Current

Medical assistant

Porter Pediatrics
09.2017 - 09.2019

Clinical Medical Assistant Extern

Hallmark Health Care Center
04.2016 - 05.2016

certificate in professional medical assistant - Medical Assisting

Salter School

High School Diploma -

Malden High School

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Kyana Malave