Mara Overbey
interior design
Evanston,IL
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced office environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Exceptional customer service and decision-making skills.
Overview
11
11
years of professional experience
Work History
Design Assistant
Fulton
Highland Park, IL
03.2022 - 02.2024
- Composed correspondence, reports and meeting notes.
- Scheduled appointments, meetings and events for management staff.
- Provided secretarial and office management support while building cooperative working relationships.
- Maintained accurate department and customer records.
- Coordinated appointments, meetings and conferences.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Prepared and prioritized calendars and correspondence.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Material Librarian
CannonDesign
Chicago, IL
08.2018 - 11.2019
- Coordinated meeting and work schedules for staff teams and executives.
- Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
- Managed external contacts and kept track of periodic communication needed for priority actions.
- Created PowerPoint presentations used for diverse business needs.
- Managed director's calendar and prepared meeting agenda and materials.
- Made travel arrangements for employee trips and conferences.
- Set up meeting and event logistics for senior management and updated calendars.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Conducted research and collected and analyzed data to prepare reports and documents.
Administrative Coordinator
VOA
Chicago, IL
04.2013 - 07.2015
- Taught group and individual instruction sessions to impart knowledge of library and research practices.
- Publicized and promoted library services, programs and collections.
- Maintained inventory of contents for rare books and archives collections.
- Managed and maintained library's maps collection.
- Researched questions and concerns from customers.
- Hired, trained and supervised student employees each semester.
- Researched questions and concerns from customers and provided detailed responses.
- Trained staff, students and faculty on proper use of library technology to prevent damage.
- Attended conferences and subscribed to trade publications to maintain current knowledge of field.
- Processed faculty requests for new resources.
- Monitored lending of reserved course materials.
- Answered patrons' questions at circulation desk.
Education
Associate of Science - Interior Design
Purdue University
Lafayette, IN06-2002
Bachelor of Arts - ART
Ball State University
Muncie, IN05-1998
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook)and other office software
- Excellent organizational skills and time management skills, with the ability to prioritize tasks effectively
- Strong attention to detail and accuracy in all work
- Exceptional written and verbal communication skills
- Ability to work independently with minimal supervision
- Excellent customer service skills
Timeline
Design Assistant
Fulton
03.2022 - 02.2024
Material Librarian
CannonDesign
08.2018 - 11.2019
Administrative Coordinator
VOA
04.2013 - 07.2015
Associate of Science - Interior Design
Purdue University
Bachelor of Arts - ART
Ball State University
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