Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mara Smith

Smock,PA

Summary

Dynamic Crew Trainer at McDonald's with a proven track record in employee training and team leadership. Expert in food safety and sanitation, I foster a culture of continuous improvement while enhancing operational efficiency. Skilled in coaching and mentoring, I empower staff to excel in customer service and adhere to safety protocols. I have done about 40 hours of clinical as a patient care tech prior to applying. I have no other prior experience this would be my first job as a patient care tech.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald's
Star Junction, PA
04.2022 - 07.2025
  • Trained new crew members on operational procedures and customer service standards.
  • Monitored team performance to ensure adherence to quality and safety protocols.
  • Assisted in scheduling shifts and managing staff assignments for optimal workflow.
  • Provided constructive feedback to team members, fostering a culture of continuous improvement.
  • Implemented best practices for food safety and sanitation compliance across the crew.
  • Collaborated with management to streamline processes, enhancing overall efficiency of operations.
  • Led team meetings focused on motivation, goal setting, and operational excellence initiatives.

Education

High School Diploma - Highschool

Uniontown Area Highschool
Uniontown, PA
06.2025

Patient Care Technician Certification - Patient Care

Fayette County Career And Technical Institute
Uniontown, PA
05.2025

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Workplace safety
  • Active listening
  • Decision-making
  • Safe food handling
  • Coaching and mentoring
  • Food safety understanding
  • Cleaning and sanitation
  • Sanitation and cleaning
  • Staff education and training
  • Opening and closing procedures
  • Work Planning and Prioritization
  • Policies and procedures
  • Patient care
  • Hospitality

Certification

Stop the bleed

Patient care technician certification

OSHA 10 hour general industry safety and health certified

BLS certified

Timeline

Crew Trainer

McDonald's
04.2022 - 07.2025

High School Diploma - Highschool

Uniontown Area Highschool

Patient Care Technician Certification - Patient Care

Fayette County Career And Technical Institute
Mara Smith