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Maraen Sommer
Neenah,WI
Work Preference
Summary
Management professional specializing in property management and operations. Demonstrated success in leading teams, optimizing workflows, and enhancing customer relationships. Strong background in financial management and administrative support, contributing to improved service delivery and organizational goals.
Overview
20
20
years of professional experience
Work History
Property Manager / Management Team Member
Blue Frog Property Management
Fox Valley, USA
10.2025 - Current
- Manage owner and resident relationships, serving as a point of contact for escalated concerns.
- Lead monthly owner meetings and present financial, operational, and property updates.
- Collaborated with executive leadership to identify and implement process improvements for operational efficiency.
- Process accounts payable and accounts receivable, including vendor invoices, owner distributions, rent collections, reconciliations, and payment processing.
- Coordinate vendor communication, maintenance scheduling, invoice approvals, and operational follow-up.
- Led mentorship program for leasing agents and assistant property managers, enhancing consistency and team performance.
- Coordinated recruiting, onboarding, and training initiatives to develop employee performance and support team growth.
- Perform administrative and office functions including correspondence, scheduling, documentation, legal notices, and record management.
Quadrant Manager
Lexington Management LLC
02.2024 - Current
- Lead, coach, and develop teams while promoting accountability and operational excellence.
- Oversaw office administration, scheduling, documentation, and daily operational reporting to ensure seamless operations.
- Supported purchasing, invoice management, and employee development initiatives to enhance organizational effectiveness.
- Assisted with process improvements to optimize workflows and enhance team collaboration.
Operations Manager
Lexington Management LLC
Appleton, USA
03.2023 - 02.2024
- Managed daily operations across multiple residential properties, optimizing workflows and maintaining high service standards.
- Oversaw unit turnover processes, including inspections, maintenance coordination, vendor scheduling, and move-in readiness.
- Coordinated maintenance operations, service requests, and work orders, ensuring timely contractor engagement and effective preventative maintenance programs.
- Developed and maintained strong relationships with vendors to ensure reliable service delivery, obtained bids, negotiated pricing, and monitored contractor performance.
- Conducted property inspections to identify maintenance needs, safety concerns, and compliance issues.
- Maintained operational documentation, inventory records, reports, and compliance paperwork.
- Collaborated with leasing, maintenance, and management teams to enhance communication and streamline operational processes.
- Supported the training of employees by providing guidance on operational procedures and best practices, operational procedures, and continuous improvement initiatives.
General Manager
Cobblestone Inn & Suites
Fremont, USA
08.2022 - 03.2023
- Directed daily hotel operations, achieving exceptional guest service and maximizing profitability.
- Recruited, trained, and supervised employees, enhancing team performance through effective scheduling and performance management.
- Managed accounts payable and receivable, budgeting, purchasing, reconciliations, financial reporting, and expense control.
- Oversaw office administration, inventory management, vendor relationships, contracts, and employee records.
- Ensured compliance with company policies, operational standards, and safety requirements.
- Resolved guest concerns and implemented process improvements, significantly elevating service quality.
- Collaborated with ownership to improve business performance and achieve organizational goals.
Education
Certificate of Technical Studies - CNA/Phlebotomy
Fox Valley Technical College
Appleton, WI01-2011
High School Diploma -
Appleton West
Appleton, WI05-2000
Skills
- Real estate management
- Property marketing
- Financial management
- Budget management
- Operations reporting
- Process improvement
- Staff management
- Customer relationship management
Timeline
Property Manager / Management Team Member
Blue Frog Property Management
10.2025 - Current
Quadrant Manager
Lexington Management LLC
02.2024 - Current
Operations Manager
Lexington Management LLC
03.2023 - 02.2024
General Manager
Cobblestone Inn & Suites
08.2022 - 03.2023
Certificate of Technical Studies - CNA/Phlebotomy
Fox Valley Technical College
High School Diploma -
Appleton West