Summary
Overview
Work History
Education
Skills
Timeline
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Marah Shirley

New York,NY

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Bid Specialist

Acxion Foodservice
04.2019 - Current
  • Manage bids averaging from $5000-$1.5 million within Midwest territory as well as provide national support to assist in the success of team’s bid execution. Responsible for identifying key metrics, impact bids, reviewing and summarizing bid proposals and requests.
  • Oversee the strategy, execution, and post bid analysis and formulate key insights to deliver continued or improved results on future bid opportunities.
  • Identify areas of growth within the business and developed a proposal based on how to acknowledge bid team wins.
  • Develop standardized statements for email communication to drive efficiency in delivering terms and conditions to distributor partners.
  • Conduct research for distributor partners, providing information and assisting in the creation of nutritional/industry packets, labels and pictures to be used in department database.
  • Collaborated with cross-functional teams to gather critical information for proposal development.

Area Manager

Carowinds
02.2018 - 04.2019
  • Spearheaded different projects for day to operations, verifying checklists, schedules and paperwork to get the park open efficiently and on time with attention to detail.
  • Organized close communications with multiple departments and assisted in the development of programs to improve and maintain high levels of morale. Responsible for the coordination and collaboration for large scale events throughout park.
  • Initiated new office protocol processes to increase productivity by 30%. Establishing guidelines for internal use and emphasis on visual appearance of in store and park presentation to guests.
  • Enhanced customer satisfaction through focused staff training and regular performance evaluations.
  • Established effective communication channels between departments, improving collaboration and information sharing across the organization.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Guest Relations Assistant

Bank of America Stadium
08.2015 - 01.2019
  • Collaborated with team to ensure guests satisfaction during special events by developing a time management schedule to deliver the ultimate guest experience. Monitored displays to ensure guest experience behind the scenes working closely with management.
  • Built interpersonal relationships with guest and team providing extensive communication both written and oral. Anticipated guests need promptly and acknowledge all guest and teams’ concerns.
  • Led service staff with customer satisfaction rates consistently above 90%. Streamlined effective operations as acting lead, coordinating sales and planning for Game Days and special events.
  • Provided concierge services, offering recommendations and assisting with reservations for local attractions and restaurants.

Education

Bachelor of Arts - Art History

University of North Carolina At Charlotte
Charlotte, NC

Contemporary Arts

Manchester Metropolitan University
Manchester, UK

Skills

  • Media & Marketing: budgeting, billing, social media planning and buying
  • copywriting, event planning, Microsoft Office (Excel, Word, Outlook, PowerPoint, etc), Keynote, Adobe Photoshop, Lightroom
  • Bid management
  • Pricing strategy
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Critical thinking
  • Organizational skills

Timeline

Bid Specialist

Acxion Foodservice
04.2019 - Current

Area Manager

Carowinds
02.2018 - 04.2019

Guest Relations Assistant

Bank of America Stadium
08.2015 - 01.2019

Bachelor of Arts - Art History

University of North Carolina At Charlotte

Contemporary Arts

Manchester Metropolitan University

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Marah Shirley