María José Padron
Elkhart ,IN
Summary
Driven and adaptable professional with a proven track record at Bicentenario Banco Universal, enhancing customer satisfaction and retention through exceptional service and effective communication. Excelled in kitchen efficiency and sanitation at Dunlap 5961 LLC, demonstrating a dedicated work ethic and team collaboration. Skilled in food preparation and continuous improvement, committed to excellence in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Asistente De Cocina
Dunlap 5961 LLC
Elkhart, IN
06.2024 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
Ejecutivo De Servicios
Bicentenario Banco Universal
Miranda, Venezuela
12.2017 - 05.2023
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
- Assessed customer service trends and evaluated complaints to determine areas in need of enhancement.
Education
Técnico Superior Mecánica Dental - Dental
Unefa
Miranda, Venezuela12.2017
Skills
- Positive Attitude
- Kitchen Cleaning and Maintenance
- Team Collaboration
- Food Preparation
- Punctual and Reliable
- Surface cleaning
- Dedicated Work Ethic
- Food Storage
- Continuous Improvement
- Verbal and written communication
- Supply Restocking
- Basic Recordkeeping
- Order Accuracy
- Flexible and Adaptable
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Asistente De Cocina
Dunlap 5961 LLC
06.2024 - Current
Ejecutivo De Servicios
Bicentenario Banco Universal
12.2017 - 05.2023
Técnico Superior Mecánica Dental - Dental
Unefa