Mara L Laplace
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding clients goals through client consultations. Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced environment. Agile with strong attention to detail and excellent customer service skills.
Overview
13
13
years of professional experience
Work History
Hairstylist
Glamsquad
03.2016 - Current
- Collaborated with clients to define project requirements and deliverables.
- Negotiated fees and contracts to reach mutually beneficial agreements with clients.
- Optimized websites and mobile applications to achieve maximum performance.
- Designed and implemented new features and enhancements to improve existing applications.
- Head stylist on numerous production projects.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Cosmetology Instructor
Cactus Academy Paul Mitchell Partner School
01.2014 - 12.2015
- Followed New York curriculum accurately with detailed lesson plans.
- Prepared students for New York cosmetology exam with 95% success.
- Planned both theory and practical lessons for students.
- Conducted practice exams for students on both theoretical and practical sections.
Master Hairstylist
Light Reflection Beauty Salon
09.2010 - 02.2015
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
Sales Associate
Macy's Department Store
07.2010 - 12.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Completed the course for Private Career School Full Teacher License - Cosmetology Education
Empire Beauty School - New York
Manhattan, NY01.2013
Cosmetology License - Cosmetology Education
Long Island Beauty School
Hempstead, NY06.2009
High School Diploma -
Hillcrest High School
02.2008
Skills
- Relationship Building and Management
- Hair Maintenance Expert
- Quick Learner
- Highly Motivated Self-Starter
- Bridal Hairstylist Application
- Photoshoot Hairstyling
- Natural Hair Care
- Special Effects
Languages
French
Limited Working
French creole
Native or Bilingual
Timeline
Hairstylist
Glamsquad
03.2016 - Current
Cosmetology Instructor
Cactus Academy Paul Mitchell Partner School
01.2014 - 12.2015
Master Hairstylist
Light Reflection Beauty Salon
09.2010 - 02.2015
Sales Associate
Macy's Department Store
07.2010 - 12.2013
Completed the course for Private Career School Full Teacher License - Cosmetology Education
Empire Beauty School - New York
Cosmetology License - Cosmetology Education
Long Island Beauty School
High School Diploma -
Hillcrest High School
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