Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Chantal Andre
Michel Nicolas
Nathan Brown
Timeline
Generic

Maranatha Beaussicot

Kissimmee,FL

Summary

Dedicated Customer Service Professional experienced in delivering positive and memorable customer experiences. Demonstrated strong work ethic, adaptability, and exceptional interpersonal skills while managing multiple tasks and challenges. Focused on mastering new skills and contributing effectively in both team environments and independent settings.

Overview

11
11
years of professional experience
1
1
Certification

Work History

CNA

Solaris Rehab
Orlando, FL
01.2024 - Current
  • Assisted patients with daily living activities and personal hygiene.
  • Monitored vital signs and reported changes to nursing staff.
  • Maintained a clean and safe environment for patients and staff.

Home Health CNA

Aqua home care
Orlando, Florida
02.2022 - 01.2024
  • Provided personal care to clients, ensuring comfort and hygiene.
  • Assisted with daily living activities, including meal preparation and medication reminders.
  • Monitored client health by recording vital signs and reporting changes.

Customer Service Representative

ELS
Orlando, FL
06.2015 - 01.2020
  • Assisted customers with inquiries and resolved issues effectively.
  • Processed orders and managed customer accounts promptly.
  • Maintained product knowledge to provide accurate information to customers.
  • Collaborated with team members to enhance service delivery standards.
  • Utilized CRM software to track interactions and ensure follow-up.

Education

Palm Beach Garden High School
Palm Beach, FL

Some College (No Degree) - Associate

Palm Beach State College
Lake Worth, FL

Skills

  • Communication skills
  • Critical thinking
  • Time management
  • Patient management
  • Team collaboration
  • Vital signs monitoring

Languages

Haitian creole
Professional
French
Limited

Certification

  • 0214 life insurance
  • Certified nursing assistant
  • Cpr

Accomplishments

Employees of the month- Recognized for outstanding performance, professionalism, and dedication to providing exceptional patient and customer care.

Top 5 customer Service Representative- Ranked among the top five employees for delivering excellent customer service, maintaining high customer satisfaction, and consistently exceeding performance goals

Affiliations

  • Health and wellness activities
  • Cultural and social activities
  • Church community involvement

Chantal Andre

  • Supervisor
  • 5617671880

Michel Nicolas

  • Co worker
  • 321 304 0363

Nathan Brown

  • 6892675658
  • Supervisor

Timeline

CNA

Solaris Rehab
01.2024 - Current

Home Health CNA

Aqua home care
02.2022 - 01.2024

Customer Service Representative

ELS
06.2015 - 01.2020

Palm Beach Garden High School

Some College (No Degree) - Associate

Palm Beach State College
Maranatha Beaussicot