Dynamic nursing leader with a strong work ethic and proven problem-solving abilities, successfully enhancing team collaboration at Mass General Brigham. Expert in quality improvement and patient outcomes, I have streamlined operations and mentored staff, fostering professional growth and ensuring high standards of patient care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director of Nursing
Mass General Brigham
03.2020 - Current
Oversaw and approved recruitment, hiring and orientation of new nursing staff.
Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Administrative Nursing Supervisor
Salem Hospital
03.2016 - 03.2020
Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
Ensured compliance with regulatory standards through regular audits of documentation, policies, and procedures.
Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Adjunct Clinical Nursing Instructor
Lawrence Memorial/ Regis College
09.2016 - 01.2018
Delivered information and valuable instructions to students during clinical rotations.
Oriented and provided instruction to students during clinical rotations.
Assessed student knowledge levels and abilities with detailed assessments.
Contributed educational and clinical expertise to help optimize training courses and boost student learning.
Prepared training materials and instructional strategies to track student progress, accurately report skills and conduct competency assessments.
Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
Assisted in curriculum development efforts by reviewing course materials and identifying areas for improvement or expansion.
Developed strong relationships with partnering hospitals, ensuring quality clinical experiences for students.
Mentored nursing students during clinical rotations, offering support and guidance for professional development.
Enhanced student clinical performance by providing thorough instruction and hands-on guidance in various nursing procedures.
Advised individual students on academic goals and career paths within the nursing field based on their strengths and interests.
Administrative Nursing Supervisor
Melrose Wakefield Hospital
06.2013 - 01.2016
Managed daily operations of the nursing unit, ensuring adequate staffing levels and maintaining a safe working environment for all employees.
Increased staff efficiency through regular performance evaluations and targeted coaching sessions.
Improved patient flow processes to reduce wait times while maintaining high-quality care standards across the unit.
Registered Nurse
Lawrence Memorial Hospital
06.2004 - 03.2013
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Senior Director, Performance Improvement & Outcomes - Perioperative and Procedural at Mass General Brigham, Brigham & Women's HospitalSenior Director, Performance Improvement & Outcomes - Perioperative and Procedural at Mass General Brigham, Brigham & Women's Hospital
Director, Operations & Process Improvement at Brigham & Women's Hospital | Mass General BrighamDirector, Operations & Process Improvement at Brigham & Women's Hospital | Mass General Brigham