Maranda Bannister
Summary
Hardworking employee with customer service ,patient care, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Unit Secretary
Emergency Department
Rochester, NY
10.2023 - Current
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Answered phone calls to provide assistance, information and medical personnel access.
- Monitored unit supply levels and notified management of ordering needs.
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
Direct Support Professional
Heritage Christian Services
Rochester, NY
01.2021 - Current
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Assisted individuals in learning and developing new skills.
- Provided guidance and support to ensure safety of individuals served.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Phlebotomist
Rochester General Hospital
Rochester, NY
10.2021 - 10.2022
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Performed venipuncture and other blood collection procedures according to established standards.
- Provided excellent customer service while interacting with patients.
- Prepared and packaged specimens for courier transport.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
Education
High School Diploma -
Wheatland-Chili High School
06-2020
Skills
- Customer Service
- New Employee Training
- Emergency Response
- Behavioral Management
- Personal Care Assistance
- Time Management
- Flexible Schedule
Certification
- Phlebotomy
- Medication Administration
Timeline
Unit Secretary
Emergency Department
10.2023 - Current
Phlebotomist
Rochester General Hospital
10.2021 - 10.2022
Direct Support Professional
Heritage Christian Services
01.2021 - Current
High School Diploma -
Wheatland-Chili High School