MARANDA FRANKLIN
Belle Chasse,LA
Summary
Dependable Customer Service Professional experienced in fast-paced food service environments. Achieved high service standards and customer satisfaction through effective team leadership, cash handling, and operational efficiency. Focused on maintaining compliance with food safety practices while adapting to changing priorities.
Overview
6
6
years of professional experience
Work History
Team Member / Leadership & Operations
Taco Bell
01.2021 - Current
- Coordinated team efforts, delegated responsibilities, and ensured efficient workflow to enhance daily operations.
- Trained and supported team members in company procedures and customer service expectations to uphold operational standards.
- Support daily restaurant operations in a fast-paced, high-volume environment while maintaining a strong focus on customer satisfaction.
- Adapt quickly to changing priorities and high-pressure situations while continuing to meet performance and service expectations.
- Deliver friendly, professional customer service while addressing questions, concerns, and service issues.
- Process cash and electronic transactions accurately while maintaining attention to detail and proper cash-handling procedures.
- Operate point-of-sale (POS) systems efficiently and accurately.
- Organized inventory, ensured product availability, and maintained stock levels to support seamless operations.
- Maintain cleanliness, food-safety practices, and sanitation standards throughout the workplace.
Cashier / Customer Service
PJS Coffee
06.2025
- Delivered welcoming and professional customer service, enhancing customer experience in busy coffee-shop environment.
- Processed customer orders and payments accurately using POS systems.
- Communicated effectively with customers and coworkers to ensure smooth daily operations.
- Facilitated effective communication with customers and coworkers, contributing to smooth daily operations.
- Assisted with maintaining product organization and workplace standards.
- Handled multiple responsibilities, ensuring accuracy and attention to detail in service delivery.
Education
High School Education -
Terrebonne High School
Louisiana, USASkills
- Food safety standards
- Operations Management
- Team Leadership
- Time Management
- Multitasking
- Fast-paced adaptability
- Attention to detail
- Client relations
- Team Collaboration
- Communication
- Conflict Resolution
- Problem Solving
Timeline
Cashier / Customer Service
PJS Coffee
06.2025
Team Member / Leadership & Operations
Taco Bell
01.2021 - Current
High School Education -
Terrebonne High School