Professional administrative support specialist with robust experience in healthcare settings, ready to contribute effectively to unit operations. Known for strong organizational skills, effective communication, and ability to adapt to changing needs. Proven ability to collaborate with team members and achieve desired outcomes. Skilled in patient records management, scheduling, and providing exceptional customer service. Reliable and focused on delivering consistent results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Unit Clerk
Havasu Regional Medical Center
Lake Havasu City, Arizona
06.2023 - 08.2024
Coordinate admissions with patients and their families in situations requiring tact and discretion
Assemble patient charts and prepare other medical record forms required for patient admission, transfer, or dismissal
Complete a variety of forms and correspondence without discrepancies, provide routine information to staff, patients, visitors, and the public; greet patients and visitors; place calls to doctors, other medical units, and support units as required
Track admissions, discharges, transfers, and room changes for census purposes; complete necessary forms and records for patient admissions, transfers, discharges, examinations, and testing error free
Maintain unit files; transport supplies and other materials as needed; contact and/or receive calls from hospital departments, hospitals, doctor's offices, or medical agencies and update patient charts as required
Act as unit receptionist, receiving and relaying telephone messages to medical staff; distribute mail, packages, and messages to patients and direct or guide visitors
Answered unit calls and took messages for healthcare staff to maximize team productivity.
Arranged discharges and patient transportations.
Supported clinical staff by ordering necessary supplies on time, ensuring adequate stock levels were maintained.
Managed unit resources effectively, ensuring optimal utilization of equipment and supplies.
Medical Billing
Kingman Regional Medical Center
Kingman, Arizona
05.2022 - 06.2023
Conducted all medical billing for patients using the many departments of the hospital
Processed and billed in a timely manner, error free, all billing statements
Create, troubleshoot and process claims with issues such as rejections, missing information or requiring additional detail
Ensured all claims are submitted to the correct insurance providers with all required attachments and supportive documents from the departments providing treatment
Fulfillment and Package Delivery
Amazon
Surprise, Arizona
06.2021 - 01.2022
Focused, fast paced and consistent error free customer satisfaction while delivering 300 - 400 packages a day
Experienced with the requirements and implementation of activities in a safe, dependable warehouse and packaging environment
Electrical Technician/Fabrication
Boeing
Mesa, Arizona
01.2019 - 06.2021
Read and interpret drawings, diagrams, blueprints, specifications, work orders
Ensured cleanliness of parts, reviewed work activities, and inspected wiring installations, assemblies, and circuits
Assembled electrical components and electronic systems, support structures and installed components, units, subassemblies and wiring, including assembly casings
Certified using rivets, bolts, soldering and micro-welding equipment
Adjusted and repaired electrical equipment and corrected defects material and paperwork defects
Responsible for quality, test and product conformance to all specifications for major and sub-component assemblies
Competencies: Torque Level 1—Electrical Inspection—Shield Terminations—Inspection of Terminals and Splices—BCA Solder Sleeve Assy—Crimping Terminals and Splices—Core Electrical Bonding and Shield Termination
Education
General Educational Development Diploma -
State Board For Community And Technical College
Federal Way, WA
08-2017
Skills
HIPAA Compliance
Preparing charts
Documentation skills
Chart updating
Multi-line phone system
Medical Records Maintenance
Medical Terminology
Reception Management
Electronic Charting
Document Management
Healthcare Software Knowledge
Unit administrative support
Admitting management
Medical terminology proficiency
Clerical Support
Customer Service
BLS Certified
Retrieving medical records
Strong Organization
Arranging transportation
Arranging discharges
Phone reception
Insurance Verification
CPT Coding
Insurance Authorizations
Medical Billing
Flexible Schedule
Certification
Basic Life Support (BLS) Certification - American Heart Association.