Marangelie Ortiz
Kissimmee,FL
Summary
Dynamic Assistant Manager with expertise in customer service and team leadership. Proven ability to train and mentor staff, enhance customer relations, and optimize inventory management.
Overview
11
11
years of professional experience
Work History
Asistant Manager
Family Dollar
Kissimmee, Florida
10.2021 - 06.2026
- Trained and mentored team members on customer service best practices, improving overall team interactions with customers.
- Handled customer inquiries, resolving issues quickly to maintain high customer satisfaction.
- Coordinated scheduling and staff assignments, ensuring optimal operational coverage during peak hours.
- Assisted in inventory management, ensuring optimal stock levels on shelves.
Physical Education Teacher
Jesus M Rivera
Barceloneta , Puerto Rico
02.2015 - 05.2017
- Facilitated team sports and activities to promote student participation.
- Maintained equipment and ensured safety standards during activities.
- Encouraged positive social interactions among students during group work.
Education
GED -
Fernando Suria Chavez
Barceloneta PR08-2000
Skills
- Inventory management
- Customer relationship management
- Customer service
- Scheduling coordination
- Sales forecasting
- Team training
- Issue resolution
Timeline
Asistant Manager
Family Dollar
10.2021 - 06.2026
Physical Education Teacher
Jesus M Rivera
02.2015 - 05.2017
GED -
Fernando Suria Chavez